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Family Violence Initiative

Project Managers' Guide to Performance Measurement and Evaluation

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Table of Contents ]

Family Violence Initiative — Department of Justice Canada Logic Model

**Policy Development**
Activity / Outputs	Reach / Client Groups	Direct Outcomes	Intermediate Outcomes	Long Term Outcomes
Coordinated FV workplan FV policy advice FV policy information FV policy products Reports on consultations Legal advice, litigation support and drafting advice Canadian positions on international conventions related to family violence	National: Minister of Justice (F) Ministers of Justice / Attorneys General (PT) FPT officials FPT Justice community FV Policy community FV NGOs and community groups International: International bodies (e.g. United Nations)	Increased, coordinated FV criminal justice policy development across jurisdictions and internationally FV-relevant legislation and policies Canadian "position" developed in consultation with relevant client groups with respect to international conventions involving family violence issues	Implementation of FV criminal justice policy instruments across FPT jurisdictions and at international level	Improved responsiveness of the criminal justice system to address family violence.

**Programs (PIF)**
Activity / Outputs	Reach / Client Groups	Direct Outcomes	Intermediate Outcomes	Long Term Outcomes
Project needs Funded projects [8] Contracts Partnerships & partnership contributions Tested models Strategies and tools Project reports, evaluations, and products FVI / DOJ Website updates in relation to family violence activities Project activities workplans Funding decisions Report on funded activities Funding application tools Distribution plans Performance reports	National: Departmental staff FPT officials Municipal governments FVI NGO's Individuals and communities facing barriers to access to justice General public International: International bodies (e.g. United Nations) Canadian organizations affiliated to international bodies	Increased awareness and knowledge of family violence issues and effective solutions Improved organizational capacities to address FV	Tested pilot projects, proven models, strategies, and tools to address FV Contribution to policy and program development Improved community capacities to address FV	Improved responsiveness of the criminal justice system to address family violence.

**PLEI**
Activity / Outputs	Reach / Client Groups	Direct Outcomes	Intermediate Outcomes	Long Term Outcomes
Funded projects [9] Contracts Partnerships & partnership contributions Tested models Strategies and tools Project reports, evaluations, and products Website updates Project activities workplans Funding decisions Report on funded activities Funding application tools Distribution plans	PLEI organizations Intermediary groups [10] Clients facing barriers in accessing public legal education information on family violence Criminal justice professionals	Increased ability of intermediary groups to advise / support clients facing barriers in accessing public legal education information on family violence Increased access to public legal education information on family violence Increased awareness / knowledge of legal issues in family violence situations for clients facing barriers in accessing public legal education information on family violence	Increased prevention of FV Increased protection of FV victims / witnesses Improved response to FV situations Increased capacity of clients to make informed decisions about their particular situation More engaged public and legal communities in matters related to family violence	Improved responsiveness of the criminal justice system to address family violence.

**Research**
Activity / Outputs	Reach / Client Groups	Direct Outcomes	Intermediate Outcomes	Long Term Outcomes
Annual DOJ research workplans Contracts Funding / partnership agreements Research reports Statistical reports Policy-relevant information Presentations Publications Other related information products (e.g. reference documents, summaries, briefing notes or bulletins)	Federal Minister of Justice DOJ Family Violence Committee FPT justice officials FV policy community Other relevant clients may include NGOs, general public, international bodies (e.g. United Nations)	Dissemination of research results to relevant client groups Awareness of DOJ family violence research results by relevant client groups	Increased understanding of family violence issues Increased knowledge on effective interventions to respond to FV Informed policy analysis, development and decision making	Improved responsiveness of the criminal justice system to address family violence.

**Family Violence Initiative — Department of Justice Canada Reporting Template**
Activity	Status	DOJ FVI Budget Overview	Partners & Contribution	Client Groups	Outputs	Results-Direct Outcomes
Title of Activity or Project Objective: To X…..[2 lines max] Description: 2 lines max indicating type of project.	Indicate if underway or completed, and anticipated or actual completion date.	Indicate confirmed DOJ / FVI* funding or contract value for each year of the project, if a multi-year project, e.g.* 99 / 00: $25K 00 / 01: $15K	*Confirmed Partners & contribution:* to be provided in cases where DOJ is the LEAD department for the activity.	Who is influenced by the activity / scope of reach.	List outputs e.g. Workshop Protocol Reports, Trained personnel	For Completed Activities Refer to the FVI logic model direct outcomes. Briefly describe the direct outcomes (5 line – 50 words); include any pertinent comments or analysis on the results & implications for future action, strategic direction. For Activities Underway: Briefly describe the anticipated* direct outcomes. (5 line – 50 words);*

Family Violence Initiative: Performance Measurement and Evaluation Strategy
Success / Achievement of Outputs and Outcomes

Policy Development
Outputs(SUMBAL-ON Monday)
Evaluation Issue / Performance Area	Indicators	Data Source / Methods	Responsibility for Collection	Timing / Frequency of Measurement
Coordinated FV workplan FV policy advice FV policy information FV policy products Reports on consultations Legal advice, litigation support and drafting advice Canadian positions on international FV initiatives	Annual FV workplan developed in consultation with Programs & Research	Workplan Files / Document Analysis	Policy – Legal Counsel	Annual [11]
	Participation in the development of coordinated federal approach to FV	Meeting Agendas, minutes, Files / Content Analysis	Policy – Legal Counsel	Annual
	Participation in the development of federal and DOJ policy initiatives related to family violence issues	Meeting Agendas, minutes, Files / Content Analysis	Policy – Legal Counsel	Annual
	Client groups provided policy advice, information and products by type and nature of advice	Files & Products / Content Analysis	Policy – Legal Counsel	Annual
	Consultation reports produced by issue, including groups / stakeholders consulted	Files & Reports / Content Analysis	Policy – Legal Counsel	Annual
	Client groups provided legal advice, litigation support and drafting advice by nature of advice	Files / Content Analysis	Policy – Legal Counsel	Annual
	Title / status of international FVI-related initiatives underway	Files & Documents / Content Analysis	Policy – Legal Counsel	Annual
	FVI DOJ role / representation on FVI-related international initiatives	Files & Documents / Content Analysis	Policy – Legal Counsel	Annual

**Direct Outcomes**
Evaluation Issue / Performance Area	Indicators	Data Source / Methods	Responsibility for Collection	Timing / Frequency of Measurement
Increased, coordinated FV criminal justice policy development across jurisdictions and internationally FV-relevant legislation and policies Canadian developments with respect to international FV issues	Level and nature of coordinated FV criminal justice policy development across Canada and internationally	Files & Documents / Content Analysis Opinions, Documents, Literature, Web-based information Scan of FV policy development activities across Canada (& internationally) [12]	Policy – Legal Counsel & Evaluation Division	Baseline Study Year 3
	Type / status of legislation	Files & Documents / Content Analysis	Policy – Legal Counsel	Annual
	Type / status of developments (including negotiations) on international FV initiatives	Files & Documents / Content Analysis	Policy – Legal Counsel	Annual

**Intermediate Outcomes**
Evaluation Issue / Performance Area	Indicators	Data Source / Methods	Responsibility for Collection	Timing / Frequency of Measurement
FV implementation of criminal justice policy instruments across FPT jurisdictions and internationally	Extent / nature of implementation of criminal justice policy instruments at FPT and international levels	Follow-up FV Policy Scan	Policy – Legal Counsel Evaluation Division	Year 5

Programs (PIF)
Outputs
Evaluation Issue / Performance Area	Indicators	Data Source / Methods	Responsibility for Collection	Timing / Frequency of Measurement
Project needs Funded projects [13] Contracts Partnerships & partnership contributions Project reports, evaluations, and products Strategies and tools FVI / DOJ Web site updates Project activities workplans Funding decisions Report on funded activities Funding application tools Distribution plans Performance reports	Workplan developed in collaboration with Policy and Research #, type and status of funded project and contract products, including distribution plans #, type of partnerships and value of partnership contributions by funded project # / type of strategies and tools, [14] including # / type of trainings, workshops #, type and status of DOJ FVI web site updates # of visits or hits on DOJ FVI web site #, nature and type of information downloads from DOJ FVI web site	Workplan Files / Document Analysis GCIMs and Project Files, Reports and Evaluations / Analysis Contract Files / .Analysis Web site management data / Analysis	Programs – Project Manager FCY Web site Manager	Annual

**Direct Outcomes**
Evaluation Issue / Performance Area	Indicators	Data Source / Methods	Responsibility for Collection	Timing / Frequency of Measurement
Improved organizational capacities to address FV	Organizational / systemic infrastructure to address FV within organizations that received DOJ FVI funding	GCIMs and Project Reports, Evaluations and Files / Analysis Lessons Learned / Analysis	Programs - Project Managers & Evaluation Division Project Manager	Annual Lessons Learned Study Year 2
	Level of knowledge, expertise, skills and resources to address FV within organizations that received DOJ FVI funding	GCIMs and Project Files / Analysis Lessons Learned / Analysis	Programs - Project Managers & Evaluation Division Project Manager	Annual Lessons Learned Study Year 2
	Extent and use of partnerships (formal and informal) within organizations that received DOJ FVI funding	GCIMs and Project Files / Analysis Lessons Learned / Analysis	Programs - Project Managers & Evaluation Division Project Manager	Annual Lessons Learned Study Year 2
	# and type of tested models and potential for effectiveness	GCIMS and Project Files, Reports and Evaluations	Programs [15] - Project Manager	Annual
	Level of organizational awareness and knowledge of FV issues and effective solutions	GCIMs and Project Files / Analysis Opinions / Lessons Learned	Programs – Project Manager & Evaluation Division Project Manager	Annual Lessons Learned Study Year 2

**Intermediate Outcomes**
Evaluation Issue / Performance Area	Indicators	Data Source / Methods	Responsibility for Collection	Timing / Frequency of Measurement
Improved community capacities to address family violence	Level of community capacity	GCIMS and Project Files, Project Reports and Evaluations Opinions / Lessons Learned	Programs – Project Manager and Evaluation Division Project Manager	Annual Lessons Learned Study Year 2
Enhanced implementation of tested pilot projects, proven models, strategies, and tools to address FV	Level / success of implementation of tested and proven mechanisms	GCIMS and project Files / . Project Reports and Evaluations / Analysis Research Reports	Programs – Project Manager Research – Project Manager (?)	Annual
Contribution to policy and program development	Consideration of implementation results in policy and program development	Opinion / Interviews / Focus Groups or other feedback from relevant client groups	Programs – Project Manager	Annual

Public Legal Education Information (PLEI)
Activity / Outputs
Evaluation Issue / Performance Area	Indicators	Data Source / Methods	Responsibility for Collection	Timing / Frequency of Measurement
Funded projects [16] Contracts Partnerships & partnership contributions Tested models Strategies and tools Project reports, evaluations, and products Website updates Project activities workplans Funding decisions Report on funded activities Funding application tools Distribution plans	#, type and status of funded PLEI projects and contract products #,scope (e.g. to whom, where) distribution plans for PLEI Products # / type of PLEI products distributed	GCIMs Project files, Reports and Evaluations	PLEI – Project Manager	Annual

**Direct Outcomes**
Evaluation Issue / Performance Area	Indicators	Data Source / Methods	Responsibility for Collection	Timing / Frequency of Measurement
Increased ability of intermediary groups to advise / support PLEI clients facing barriers in accessing public legal education information on family violence Increased access to public legal education information on family violence Increased awareness / knowledge of legal issues in family violence situations for PLEI clients facing barriers in accessing public legal education information on family violence	Level / type of demand for products # of products distributed Level / type / scope of access to PLEI information / services Level of awareness / knowledge of legal issues in FV situations among PLEI clients facing barriers # of request for PLEI requests for information on web site	GCIMS Project files, reports and evaluations Opinions / Lessons Learned DOJ FVI web site	PLEI – Project Manager Evaluation – Project Manager FCY Web Manager	Annual Year 2

**Intermediate Outcomes**
Evaluation Issue / Performance Area	Indicators	Data Source / Methods	Responsibility for Collection	Timing / Frequency of Measurement
Increased prevention of FV Increased protection of FV victims / witnesses Improved response to FV situations Increased capacity of individuals to make informed decisions about their particular situation More engaged public and legal communities in matters related to family violence	Level, nature and scope of family violence Level / nature of protection provided Nature of response to FV Level / nature of knowledge / skills of relevant clients in making decisions re FV Extent of public and legal community engagement	GCIMs / Project Files Lessons Learned Study Year 2	PLEI – Project Manager	Annual Lessons Learned Study Year 2

Research
Outputs
Evaluation Issue / Performance Area	Indicators	Data Source / Methods	Responsibility for Collection	Timing / Frequency of Measurement
Annual DOJ research workplans Contracts Funding / partnership agreements Research reports Statistical reports Policy-relevant information Presentations Publications Other related information products (e.g. reference documents, summaries, briefing notes or bulletins)	DOJ FVI research plan developed in collaboration with Policy and Programs #, type, subject matter and nature / complexity of research projects Title / status of contracts, agreements Title / status of products and related activities e.g. presentations, publications Level of demand for information on a particular family violence issue	Workplan RIMs Project Files / Content Analysis Product Requests / Analysis (please clarify how these are tracked)	Research – Project Manager	Annual

**Direct Outcomes**
Evaluation Issue / Performance Area	Indicators	Data Source / Methods	Responsibility for Collection	Timing / Frequency of Measurement
Dissemination of research results to relevant client groups	Relevant client groups to whom materials were disseminated by mechanism used (e.g. web site (intra and internet), targeted mail out)	Distribution / Dissemination Lists Web site "hits" and "downloads" [17]	Research – Project Manager	Annual
Awareness of DOJ family violence research results by relevant client groups	Level of awareness of research outputs among relevant client groups	Client Survey, and / or Focus Group	Research – Project Manager Evaluation Division – Project Manager	Year 3

**Intermediate Outcomes**
Evaluation Issue / Performance Area	Indicators	Data Source / Methods	Responsibility for Collection	Timing / Frequency of Measurement
Increased understanding of family violence issues.	Level of understanding of the effectiveness of family violence issues among relevant client groups	Client Survey and / or Focus Groups	Research	Year 3
Increased knowledge on effectiveness of interventions to respond to FV	Level of knowledge on effective interventions among relevant client groups	Client Survey and / or Focus Groups	Research	Year 3
Informed policy analysis, development and decision making	Consideration of research and statistical products in the policy analysis, development and decision-making processes	Client Survey and / or Focus Groups	Research	Year 5

**FVI LONG TERM OUTCOMES**
Evaluation Issue / Performance Area	Indicators	Data Source / Methods	Responsibility for Collection	Timing / Frequency of Measurement
To what extent and in what ways has the DOJ FVI contributed to improving the responsiveness of the criminal justice system to family violence?	Level / extent of influence / contribution Extent / impact of legislative change Tools, Strategies, Models developed, tested and implemented Extent / impact of research on family violence issues	Relevant client group and key stakeholder Opinion / Survey Year 3 Scan and Year 5 Follow up Scan Statistical Reports / Analysis (Stats Can) Performance Reports / Analysis	Evaluation Division – Project Manager	Year 5

**INTERMEDIATE OUTCOMES**
Evaluation Issue / Performance Area	Indicators	Data Source / Methods	Responsibility for Collection	Timing / Frequency of Measurement
To what extent and in what ways has the DOJ FVI contributed to the improved capacity of stakeholders and communities to respond to family violence issues?	Level / extent and nature of capacity improvements of stakeholders and communities to respond to family violence	Relevant client group and key stakeholder Opinion / Survey Performance Reports / Analysis	Evaluation Division – Project Manager	Year 5
To what extent and in what ways has the DOJ FVI contributed to a better-informed public and legal community about family violence issues?	Level / extent and scope of information and knowledge dissemination	Relevant client group and key stakeholder Opinion / Survey Performance Reports / Analysis	Evaluation Division – Project Manager	Year 5

**IMPACTS AND EFFECTS**
Evaluation Issue / Performance Area	Indicators	Data Source / Methods	Responsibility for Collection	Timing / Frequency of Measurement
Overall what has been the impact of DOJ FVI funding? Have there been any unintended impacts (+ or - )?	Level of funding by area (policy, programs and research) and by FV issue, per year Extent / level of impact by FVI issue Evidence of unintended impacts (+ and -)	Financial Records (Allocations and Expenditures) Relevant client group and key stakeholder Opinion / Survey Lessons Learned Studies Performance Reports / Analysis	Evaluation Division – Project Manager	Year 5

**FVI IMPLEMENTATION AND DELIVERY**
Evaluation Issue / Performance Area	Indicators	Data Source / Methods	Responsibility for Collection	Timing / Frequency of Measurement
To what extent have the FVI components reached the relevant client groups? To what extent as the FVI been implemented as intended?	Level / scope of reach to relevant client groups Efficiency / effectiveness of FVI delivery mechanisms relative to resource allocation e.g. appropriateness of funding criteria, timeliness of funding process, project monitoring and reporting processes	Relevant client group and key stakeholder Opinion / Survey Project / Contract Files GCIMs analysis Workplan analysis Performance Reports / Analysis JPIF Evaluation	Evaluation Division – Project Manager	Year 5

**RELEVANCE**
Evaluation Issue / Performance Area	Indicators	Data Source / Methods	Responsibility for Collection	Timing / Frequency of Measurement
Is there a continued need for the DOJ FVI? To what extent does the DOJ FVI still reflect the objectives and priorities of the federal government? What would be the impacts on the criminal justice system if the DOJ FVI ceased to exist? What would be the impacts on other elements of the federal response to family violence if the DOJ FVI ceased to exist?	Extent / scope / impact of family violence on Canadian society Evidence of priority in federal agenda Evidence of priority and work load related to family violence within the criminal justice system	Relevant client group and key stakeholder Opinion / Survey Document / Literature / Web site review Needs assessment Statistical review Federal Priority statements / related plans & strategies Speech(es) from the Throne	Evaluation Division – Project Manager	Year 5

**COST EFFECTIVENESS AND ALTERNATIVES**
Evaluation Issue / Performance Area	Indicators	Data Source / Methods	Responsibility for Collection	Timing / Frequency of Measurement
Are there more cost-effective approaches to achieving the DOJ FVI objectives? Is the FVI the most appropriate means of achieving the intended objectives of the DOJ FVI? Are there any other improvements that should be made to the design and delivery of the FVI?	Evidence of cost-effectiveness in relation to objectives achievement Evidence of cost-effectiveness in relation to appropriate alternatives Evidence of need for design and delivery improvements	Financial Records (Allocations and Expenditures) / Analysis Relevant client group and key stakeholder Opinion / Survey Performance Reports / Analysis	Evaluation Division – Project Manager	Year 5

[8] According to departmental funding priorities, criteria and processes of the Justice Partnership and Innovation Fund.
[9] According to departmental funding priorities, criteria and process of the Justice Partnership and Innovation Fund.
[10] Such as victim / witness assistance, social service organizations.
[11] March 31 of each year.
[12] Could also include a media analysis / scan.
[13] According to departmental funding priorities, criteria and processes of the Justice Partnership and Innovation Fund.
[14] See Appendix 2: Glossary of key terms.
[15] There is also a link to Research outputs related to the effectiveness of various approaches and models.
[16] According to departmental funding priorities, criteria and process of the Justice Partnership and Innovation Fund.
[17] Links between the DOJ FVI and the DOJ Research and Statistics components of the DOJ web site also need to be made as well as a means to determine how relevant client groups will be identified.

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Project Managers' Guide to Performance Measurement and Evaluation