Department of Justice
www.justice.gc.ca
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A Crime Victim's Guide to the Criminal Justice System
For More Information
Provincial and Territorial Victim Services
The federal and the provincial governments fund programs for victims of crime. Some help the victim learn about and take part in the trial process. Other programs may include victim-offender mediation, crisis-intervention services, training and education for justice workers and the general public on victims' issues, facilities for victims and witnesses such as private waiting rooms in court houses, and financial compensation to victims.
For more information about victim services in your area, contact your local police force, check the government blue pages for “victim services” or visit the Victims of Crime section on the Department of Justice Web site at canada.justice.gc.ca. The Web site also offers background information and links to legislation and initiatives for crime victims, as well as a Frequently Asked Questions (FAQ) section.
Correctional Service of Canada
The Correctional Service of Canada (CSC) is the federal government agency responsible for administering sentences of a term of two years or more. CSC manages institutions of various security levels and supervises offenders under conditional release in the community. CSC programs and services are delivered through five regions. For more information contact the headquarters in your region or visit their Web site at www.csc-scc.gc.ca.
- National Headquarters
Ottawa, Ontario
K1A 0P8 - Atlantic Region
1045 Main Street
2nd Floor
Moncton, NB E1C 1H1
Phone: (506) 851-6313
Fax: (506) 851-2418
- Ontario Region
440 King Street West
P.O. Box 1174
Kingston, ON K7L 4Y8
Phone: (613) 545-8211
Fax: (613) 545-8684
Toll-free victim line:
1-866-875-2225
Regional Victim Liaison Coordinator
(613) 536-4284
- Pacific Region
32560 Simon Avenue
P.O. Box 4500, Floor 2
Abbotsford, BC V2T 5L7
Phone: (604) 870-2506
Fax: (604) 870-2430
Regional Victim Liaison Coordinator
(604) 870-2712
- Prairie Region
2313 Hanselman Place
P.O. Box 9223
Saskatoon, SK S7K 3X5
Phone: (306) 975-4850
Fax: (306) 975-4435
Regional Victim Liaison Coordinator
(306) 975-4712 - Prairie Region – Edmonton Office
(Alberta and NWT)
Scotia Place, Scotia 2, Suite 401
10060 Jasper Avenue
Edmonton, Alberta T5J 3R8
Phone: (780) 495-4290
Victim toll-free line: 1-866-789-4636
- Quebec Region
3 Place Laval, Floor 2
Chomedey, City of Laval, QC H7N 1A2
Phone: (450) 967-3333
Fax: (450) 967-3326
Regional Victim Liaison Coordinator
(450) 967-3354
The National Parole Board
The National Parole Board (NPB) has exclusive authority to grant, deny, cancel, terminate or revoke day parole and full parole for federal offenders. The Board also makes conditional release decisions for offenders in provinces that do not have their own parole boards. (British Columbia, Ontario and Quebec have their own parole boards with authority to grant releases to offenders serving less than two years in prison.)
The NPB's national office is located in Ottawa, and there are five regional offices: Atlantic Region (Moncton, NB), Quebec Region (Montreal, QC), Ontario Region (Kingston, ON), Prairie Regions (Saskatoon, SK) and Pacific Region (Abbotsford, BC). For more information, contact your regional office or visit their Web site at www.npb-cnlc.gc.ca.
- Atlantic Region
National Parole Board
1045 Main Street, 1st Floor, Room 101
Moncton, New Brunswick E1C 1H1
Telephone: 1-800-265-8644 or 8744 1-888-396-9188
Fax: (506) 851-6926 - Ontario Region
National Parole Board
516 O'Connor Drive
Kingston, ON K7P 1N3
Phone: 1-800-518-8817
Fax: (613) 634-3861 - Pacific Region
National Parole Board
32315 South Fraser Way, Suite 305
Abbotsford, BC V2T 1W6
Phone: 1-888-999-8828
Fax: (604) 870-2498 - Prairies Region
National Parole Board
101 – 22nd Street East, 6th floor
Saskatoon, SK S7K 0E1
Phone: 1-888-616-5277
Fax: (306) 975-5892 - Quebec Region
National Parole Board
Guy-Favreau Complex
200 René-Lévesque Blvd West
10th floor, Suite 1001, West Tower
Montreal, QC H2Z 1X4
Phone: 1-877-333-4473
Fax: (514) 283-5484
