Department of Justice
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Interviewees were unanimous in stating that the representation provided by Legal Aid staff was of good quality, because of the experience of staff lawyers and their dedication to the work. However, virtually all interviewees agreed that staff lawyers did not have enough time – sometimes only "moments" – to prepare a case. Some interviewees stated that Legal Aid staff were "run off their feet" – literally, as one service agency worker described running beside staff lawyers while discussing a case. Duty counsel schedules were variously described by Crowns as "hairy," "a frenzy," and "nuts."
Several interviewees suggested that Legal Aid clientele did not share the same high opinion of Legal Aid as did professionals. Clientele had cited, to these persons, numerous complaints about service, including:
At stages before trial, a number of groups interviewed indicated Crowns would be put in an awkward position when unrepresented accused wished to discuss their case with Crowns. Although Crowns were not unanimous in their assessment of the magnitude of the problems, among the difficulties which they noted were:
Judges, too, were put in the awkward position of assisting unrepresented accused as best they could. Judges had to point out possible defences, "bend over backwards" to protect the unrepresented accused's rights, and run the risk of leaving the impression with the victim and the police that they were "on the defendant's side." Judges had to exercise care before accepting a plea of guilty. When in doubt, the judge would be required to refuse a guilty plea and set the matter down for trial, but at trial – and especially at sentencing – those interviewed indicated that the unrepresented accused generally did a poor job of presenting a defence.
Native Courtworkers were troubled by the inadequacies they saw in the system, and the eagerness of too many Aboriginal defendants to plead guilty "to get it over with." They may advise unrepresented accused not to plead guilty if they did not "feel guilty," or if a defence seemed available, but, subsequently, many unrepresented accused would fail to appear at trial or just plead guilty on the day of trial.
Clerks at the registrar's counter indicated that each of them handled perhaps 10-to-15 inquiries per day from accused who needed questions answered. "Most" of these were either unrepresented impaired driving cases or represented accused who couldn't remember who their counsel was or what date they were to appear. Clerks also spent time with accused persons explaining to them the conditions of their bail, although duty counsel also assisted in this.
Sheriff's staff at the courthouse reported that problems related to unrepresented accused were very rare. Legal Aid staff normally arrived to speak to persons who were brought into custody within one or two hours of being contacted. The bigger problem faced by security staff was with cases that were represented, where the defence lawyer did not communicate effectively with security staff as to whether, and when, the accused in custody needed to be brought into court from the court cells.
Some of the people interviewed suggested that unrepresented accused ultimately increased the workload of the criminal justice system, not just because of additional appearances, postponements and delays – but also because unrepresented accused were more likely to be convicted, to re-appear in court, and to be sent to jail – all of which slowed down processes and provided more work for the police, corrections and all other parts of the justice system.
In most provincial criminal courts in Canada, only 4-to-10 percent of cases go to trial. The overwhelming majority of appearances for cases are therefore not trials – and, as noted earlier, in Regina (as in other courts), these appearances are typically in the order of one or two minutes per case. What would, in other situations, seem a very minor increase in the time taken to perform a function at a case appearance, can therefore represent a major increase in judicial, Crown, legal aid, defence counsel and court administration workloads – proportionally and in total.
Our Court Observation data did indicate concern that the unrepresented accused be aware of the opportunities and benefits of having a lawyer – and the expression of that concern did extend the time taken for individual court appearances.
In nearly one third (32 percent) of the appearances, a comment concerning representation was made by either the judge, the accused, the Crown, or duty counsel. In 28 percent of the appearances, the judge asked the accused about his or her representation status or instructed the accused to get a lawyer or apply for legal aid. If asked about his or her representation status, the accused would typically say that s/he wished to have a lawyer, or was in the midst of applying for or getting one, whereupon the judge might ask the Crown what kind of sentence would be sought in the event of a conviction. If the Crown indicated that a jail term would not be sought, the judge might then have informed the accused that s/he was unlikely to receive legal aid for that reason. The accused might have indicated s/he would still like to apply, and the matter was put over for six weeks to allow that process to unfold. In three percent of appearances observed, the judge asked duty counsel to assist the accused and, in one percent, the judge asked a Native Courtworker to assist the accused.
Not all interviewees agreed that trials involving unrepresented accused took longer than those of represented persons. Those who did not, said that unrepresented accused had no idea what questions to ask and did not think to call witnesses or present important arguments in their defence. Virtually all seemed to agree, however, that trials with unrepresented accused were "painful," "a nightmare."
Those who believed that unrepresented accused trials took longer, suggested that unrepresented accused would, at trial, delay the proceedings by:
To create our Direct Court Observation file, the court observer sat in Courtroom 1 or 2 (non-trial courts) and captured the time taken by each case/appearance. The results speak directly to the issue of whether appearances of self-represented accused (in the appearances prior to trial) were longer or shorter than those with other types of representation.
As shown in Figure R-11, in the first-appearance/docket courts – overall, using the typical or median case as the measure – there were no differences in the length of appearances, according to whether the accused was unrepresented or represented by Legal Aid staff or private counsel. For the quarter of cases that took the longest, cases represented by duty counsel were longer, followed by self-represented cases and, then, by those represented by private counsel. (Differences were in the order of one minute.)
An attempt was also made to differentiate between case/appearances that resulted in a remand or a final disposition. Unfortunately, too few case/appearances were present in the database to consider the latter. However, as shown in Figure R-11, of case/appearances that resulted in a remand, those in which the accused was self-represented and those represented by Legal Aid staff lawyers were of the same length (median time, 120 seconds), and appearances by those represented by private counsel were shorter (90 seconds).
Figure R-11. Case/Appearances: Distribution of Time (seconds) for different types of Case/Appearances by Type of Representation , Regina
| Appearance Number at which Plea was Entered | 25th/ median/ 75th percentile times for case/appearances represented by | All Types of Represen-tation* | ||
|---|---|---|---|---|
| Self | Legal Aid Staff | Private Counsel | ||
| All appearances in first-appearance/ docket courts |
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| Appearance Number at which Plea was Entered | 25th/ median/ 75th percentile times for case/appearances represented by | All Types of Represen-tation* | ||
|---|---|---|---|---|
| Self | Legal Aid Staff | Private Counsel | ||
| Remanded or Stood Down |
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| Final |
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Source: Direct Court Observation file.
Another factor that would add to the time taken by a case on a court docket would be the process of "standing down" a case to later in the day to complete consideration of any matters that day. In fact, our court observer only rarely saw a case being stood down (only 13 in 297 case appearances). Comparisons among cases with different types of representation would therefore be irrelevant.
The court observation data also yielded some information about how many appearances were "productive," in the sense that they resulted in decisions on (or, at least, consideration of) one or more of three matters: namely bail, plea, and elections. Figure R-12 shows the breakdown of courtroom events (or non-events) according to representation status at last appearance. The columns in the left half of the table show data for "interim" (i.e., non-final) appearances. The columns in the right half of the table show data for final appearances.[15]
With respect to interim appearances, one of the most striking observations is that, overall, interim appearances in a case were most likely not to involve consideration of bail, elections, or the entering of a plea (see column 2 – "no decision") if the accused was represented by a private lawyer (90 percent), and least likely not to involve such a decision if the accused was represented by duty counsel (24 percent).[16]
Almost half (45 percent) of the interim appearances by self-represented accused also resulted in "no decision:" (i.e., no plea, election or bail decision, or consideration for bail). Another quarter (24 percent) resulted in a plea being entered or an election made. In cases in which duty counsel was in assistance, only 3 percent of appearances resulted in a plea being entered or an election being made, but in another 17 percent, all three decisions were made at once (bail, election and plea), suggesting that duty counsel tended to expedite matters.
With respect to final appearances (i.e., the right-most columns in Figure R-12), the number of such appearances observed was small – only 36 in total. No conclusions can be drawn from these scant data, but they suggest an interesting line of future inquiry regarding the value of having counsel to try to obtain a dismissal, a not guilty or other favourable verdict.Some interviewees suggested that court schedules appeared, at earlier stages at least, to be driven by time delays built into the legal aid application, approval and access system. Some interviewees were also of the view that there was a certain segment of the accused population who were aware of the delays inherent in the legal aid process, and who took advantage of these delays in order to obtain successive postponements of their cases. (The reverse phenomenon was also seen – of accused who "just wanted to get it over with," and pled guilty with or without the assistance of counsel.) Multiple postponements for accused who were unrepresented were common, as some judges postponed the proceedings in hopes the accused would obtain counsel. Such appearances were costly for the courts and its officers. After a number of unproductive appearances, some judges attempted to move the process forward by decreasing the length of remands to get counsel.
The Direct Court Observation file provided information to at least initiate an exploration of the reasons for remands – and the results showed that in one sixth of the cases (16 percent), the reasons for granting remands were related to obtaining counsel.
A second direct indicator of the workloads caused by – and resources required to deal with – self-represented cases is the appearance number at which key activities take place. Figure R-13 begins by showing the appearance number at which the plea was entered for accused who had various types of representation.
The data suggest that self-represented accused, in general, did not generate more appearances before entering a plea:
| Appearance Number at which Plea was Entered | Represented by | All Types of Representation | |||
|---|---|---|---|---|---|
| Self | Legal Aid | Private Counsel | Appointed Counsel | ||
| 25th Percentile | 1 | 3 | 4 | 3 | 3 |
| Median | 2 | 6 | 6 | 4 | 5 |
| 75th Percentile | 5 | 9 | 9 | 7 | 8 |
| 95th Percentile | 11 | 16 | 15 | 14 | 15 |
| Total Cases | 1101 | 2500 | 1142 | 382 | 5125 |
Notes
* If plea was entered at more than one appearance, last appearance at which plea was entered is shown.
Figure R-14 shows the total number of appearances in the case – according to representation type at last appearance. The data suggest that self-represented cases did not require more court appearances overall. More specifically:
| Number of Appearances | Represented by | Total: All Types of Representation | |||
|---|---|---|---|---|---|
| Self | Legal Aid | Private Counsel | Appointed Counsel | ||
| 25th Percentile | 1 | 3 | 3 | 3 | 3 |
| Median | 2 | 5 | 5 | 4 | 5 |
| 75th Percentile | 5 | 9 | 9 | 7 | 8 |
| 95th Percentile | 10 | 15 | 15 | 14 | 15 |
| Maximum | 25 | 41 | 36 | 32 | 41 |
| Total Cases | 1423 | 3443 | 1514 | 449 | 6829 |
Notes
Source: Disposed Cases sample.
The Disposed Cases sample also yielded information about the time elapsed between the first and last appearance. This information is important from a due process perspective – however, that perspective yields two potential hypotheses: first, "Justice delayed is justice denied," and second, "Justice rushed is justice crushed."[17] The first concern is relevant to those who feel that delays in obtaining legal representation adversely affect the fairness of the court process and the final outcome. The second concern is especially relevant to those concerned that unrepresented accused may plead out the case early "to get it over with," or because they are not aware of viable legal defences.
| Time (in weeks) between First and Last Appearance when Represented by | All Types of Representation | ||||
|---|---|---|---|---|---|
| Self | Legal Aid | Private Counsel | Appointed Counsel | ||
| 25th Percentile | 0 | 4 | 9 | 3 | 3 |
| Median | 4 | 15 | 25 | 8 | 14 |
| 75th Percentile | 24 | 40 | 46 | 20 | 37 |
| 95th Percentile | 89 | 105 | 91 | 82 | 99 |
| Maximum | 412 | 621 | 454 | 443 | 621 |
| Total Cases | 1423 | 3443 | 1514 | 459 | 6829 |
Notes
Source: Disposed Cases sample.
[15] The Figure omits three cases in which the accused's representation status was unclear to the court observer.
[16] These figures may reflect the high number of cases in which duty counsel represent in-custody cases at their bail hearing.
[17] The latter phrase was first suggested to one of the authors by a widely respected colleague, Carl Baar.
