Audit of the Justice Canada Emergency Management Program and the Business Continuity Planning Program
May 03, 2013

Appendix E - Justice Emergency Operations Center

The Justice Emergency Operations Centre (JEOC) is a facility which the Department can activate to support its integrated response to an emergency, an exercise or a disruption in service(s). The main function of the JEOC is to collect, collate and disseminate information during a disruption in service(s), an emergency situation, during a special event or, participation in government wide exercises.

Specifically, the JEOC:

  • provides a 24/7 communications link to the Government Operations Centre managed by Public Safety Canada for operational information related to the emergency, and to other operations centres, including Regional Emergency Operations Centers, as required:
  • alerts Department of Justice management and employees to an emergency situation and passes advice and communications messages to them, as authorized by the Emergency Response Committee;
  • is the primary point of contact for sending/receiving documents and other communications relating to the emergency or exercise to/from the Department of Justice, Public Safety Canada, and external partners and clients;
  • communicates information to decision makers through notification and situational reports and products prepared in accordance with the formats set out in the Federal Emergency Response Plan issued by Public Safety Canada; and,
  • supports the Emergency Operations Team, the Justice Emergency Team and the Justice Emergency Coordinating Committee in their action planning efforts. Footnote 28

     [Information was removed in accordance with the Access to Information Act].     

  1. Primary meeting room – this has seating for about 15 people. It has screens that can be fed from the Operations room. This room is available for bookings for regular meetings.
  2. Secondary meeting room – which is also available for normal bookings.
  3. Boardroom - Large conference room for ERC and senior management. This seats up to 24, and includes high quality video service and the technology for simultaneous translation.
  4. Private office – this room intended for a senior official in the event of a 24/7 event. It has office furniture, a communication facilities and a bed.

The JEOC also has the following facilities:

  • Two bathrooms,
  • Three locked cabinets,
  • Plug and Go – technology which allows all 24 telephone lines in the other rooms to be moved to the main boardroom,
  • a backup generator, and
  • the capability to lock these operational areas down, by informing security at the front entrance of the building.

Alternate Sites

The primary alternate site for the JEOC is Canada      [Information was removed in accordance with the Access to Information Act].      which is      [Information was removed in accordance with the Access to Information Act].     . As confirmed by a MOU, this facility can be used for a 24/7 operation. It is intended for longer term requirements.

A secondary alternate site has been arranged with the      [Information was removed in accordance with the Access to Information Act].     , which is in close proximity to central Justice buildings. This site is much closer than the      [Information was removed in accordance with the Access to Information Act].      and is intended for emergency meetings of the ERC.

The      [Information was removed in accordance with the Access to Information Act].      facility consists of one large classroom about double the size of the Justice Boardroom. There is also an additional locked room, as well as a break-out room on request. Up to 23 laptops can be plugged in at one time using the      [Information was removed in accordance with the Access to Information Act].      network.

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