Report on the Audit of Cost Recovery (Phase 2) including the Impact of the New Funding Model

Appendix A – Audit Criteria

Line of Enquiry - Business Processes have been Standardized and Streamlined

Criterion 1.1 – Client agreements are in place to support the delivery of, and charging for, legal services

Criterion 1.2 –  Quality control with respect to cost recovery billing is operating effectively and efficiently

Criterion 1.3 – Processes are in place to support the timely collection of cost recovery accounts receivable

Appendix B – Observation Testing

The observation testing for the Billing Manager Review and Approval process and for the Final Quality Assurance Review and Approval process was carried out in relation to the following Departmental clients:

  • Aboriginal Affairs and Northern Development Canada
  • Health Canada
  • Environment Canada
  • Canadian Revenue Agency
  • Royal Canadian Mounted Police
  • Transport Canada
  • Finance Canada
  • Privy Council Office
  • Canadian Mortgage and Housing Corporation
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