P.A.G.C. Holdings Inc. has entered into a funding agreement with the Department of Justice Canada to manage the On-line Case Management System Development & Training Project.
The objective of this project is to develop an on-line case management system which will allow employees to complete all required forms online. This will assist in addressing the issue of incomplete files, which causes delays and additional work hours and costs. Enquiries on files from RCMP, Crown or Defence Council can be responded to quickly from any location and files can be transferred immediately on-line when being transferred to another community for completion. Supervisors can review and monitor employee files and caseloads from any location, reducing travel time and costs.
It is anticipated that this training project will benefit the program by increasing employee productivity and retention, decreasing operational expenses and reducing delays in the transfer of files and in court proceedings.