Muslim Resource Centre for Social Support and IntegrationFootnote 13 Location: 111 Waterloo Street, Suite 101 London, Ontario N6B 2M4 GPS Coordinates: 42.97707860992324, -81.2384702178454 |
Community centres |
System navigation support, social support and integration, gender-based and intimate partner violence |
- Provides information, education, support and referrals to individuals and families and works to ensure services are culturally appropriate for clients.
- Services are delivered in person and in the community. Phone and email contact info is posted on the website.
- Key law-related services include:
- System navigation and support
- Advocacy and counselling
- Safety planning and support for victims of domestic violence
- Public education on gender-based violence and family violence
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- Funding support from federal, provincial and municipal governments as well as grants
- Academic and community partners include U of T, Western U and the Wellesley Institute
- Staff includes manager of client services and manager of public education and community programs
- 9-member Board of Directors
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Stella’s CircleFootnote 14 Location: 142 Military Road St. John’s, NL A1C 2E6 GPS Coordinates: 47.56899472428464, -52.70852684636106 |
Community centres |
Housing support, employment support, system navigation support |
- Provides housing, employment and counselling services to adults who face barriers to participating in their communities.
- Services are delivered in person with phone and email info provided on the website as well as an online referral form (people can self-refer).
- Key law-related services include:
- Supports women who have been in conflict with the law in the legal process and helps them to navigate housing and employment
- Assists individuals with system navigation through a Community Support Program
- Provides housing support services and advocacy
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- Funding support from federal, provincial and municipal governments and from the United Church of Canada Mission and Service Fund
- Staff includes housing support workers, case managers and tenant relations specialists
- 11-member Board of Directors
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The Salvation Army Northwest TerritoriesFootnote 15 Location: 4925 45th Street Yellowknife, NT X1A 2P5 GPS Coordinates: 62.457267321150624, -114.3651077028225 |
Community centres |
Housing support, income assistance support, community services support, service navigation support |
- Provides support services and referrals to adults who live in poverty.
- Services are delivered in person. Phone contact information is posted on the website. Email contact info is provided on the “Remote Communities” page.
- Key law-related services include:
- Assistance obtaining housing, income support, and employment
- Help obtaining identification documents
- Assistance navigating services and filling out forms
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- According to the Salvation Army Canada website, the Salvation Army receives donations from individuals, foundations, corporations and all levels of government for their community and social service programs
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The South Asian Women’s Community CentreFootnote 16 Location: 1035 Rachel St. East 3rd Floor Montreal, QC H2J 2J5 GPS Coordinates: 45.52579723419754, -73.57495913301662 |
Community centres |
System navigation, employment and income assistance support, gender-based or intimate partner violence support, settlement support |
- Provides information, support and referrals to women and their families.
- Services are delivered in person. Phone and email contact information is provided on the website.
- Key law-related services include:
- Provides advocacy, accompaniment and support for women going through intimate partner violence
- Helps with forms and documents, housing, and referrals
- Liaises with other organizations such as legal aid, schools, social assistance, youth protection and shelters
- Accompaniment to and support with legal services and appointments
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- Funding support from the City of Montreal and various Quebec government ministries
- Staff includes community workers
- 9-member Executive Committee
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Victoria Faulkner Women’s CentreFootnote 17 Location: 503 Hanson Street Whitehorse, YT Y1A 1Y9 GPS Coordinates: 60.71604202897695, 135.05688730277555 |
Community centres |
System navigation support, financial, legal, housing, employment support |
- Provides support, advocacy and education to those who self-identify as women.
- Services are delivered in person; information and appointments by phone.
- Key law-related services include:
- Women’s Advocate Program helps with basic services – financial, legal, housing, employment
- Assists women to navigate services and benefits, and to access information needed to make informed choices
- Liaises with government and community organizations
- Makes referrals to services and resources
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- Funding support from federal, provincial and municipal governments, foundations and donors
- Staff includes a program coordinator, drop-in team and women’s advocate
- 9-member Board of Directors
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Access Alliance Multicultural Health and Community ServicesFootnote 18 Location: 340 College St, Ste 500, Toronto, ON M5T 3A9 (plus locations in east and west Toronto) GPS Coordinates: 43.65773373670916, -79.40344673314553 |
Health, Settlement |
Health services, settlement and community services |
- Provides health, community and settlement services to newcomers and their communities.
- Services are delivered in person, by phone, and virtually by zoom.
- Key law-related services include:
- Provides information on rights and entitlements as well as on Canadian systems such as health care, housing, finance, civil rights, policing
- Helps with filling out forms
- Provides advice, support and advocacy to help clients adjust to life in Canada
- Provides health services to people with no immigration status or health insurance
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- Funding support from federal, provincial and municipal governments as well as grants and donations
- Accredited through the Canadian Centre for Accreditation
- Accountability section on website
- Staff includes health workers, social workers, settlement workers
- 11-member Board of Directors
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Black Coalition for AIDS PreventionFootnote 19 Location: 20 Victoria St, 4th Floor Toronto, ON M5C 2N8 GPS Coordinates: 43.65017590556291, -79.377113 |
Health |
System navigation support, health and community services |
- Provides outreach, prevention and support services to Black, Caribbean and African people infected with, affected by, or at risk of contracting AIDS.
- Services are delivered in person. Phone and email contact information is available on the website.
- Key law-related services include:
- Assistance preparing for refugee hearings
- Referrals to services including housing, employment and legal
- Accompaniment to appointments, help with form and document completion
- Information and workshops, including how to access health benefits or maintain current work benefits
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- Funding support from federal, provincial and municipal governments as well as grants and donations
- Volunteers receive orientation, training and support to work in Support, Settlement and Employment programs
- Staff includes refugee settlement coordinator, employment counsellor, outreach coordinator
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Adsum for Women and ChildrenFootnote 20 Location: 2421 Brunswick St. Halifax, NS B3K 2Z4 GPS Coordinates: 44.6563772753526, -63.586058533077235 |
Housing Help |
Housing support, intimate partner violence support |
- Provides housing help and emergency shelter as well as support to women, families, and gender-diverse people who are experiencing homelessness.
- Services are delivered in person. Phone number is provided for people in need of assistance or emergency shelter. “Need help?” button appears in website header.
- Key law-related services include:
- Helps people manage complex life challenges while navigating systems such as criminal justice, community services, immigration and child protection
- Advocacy, referrals, group programming and individual counselling
- Helps people maintain housing and prevent evictions
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- Funding support from government and corporate and private donations
- Staff includes housing support workers and social workers
- 10-member Board of Directors
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Federation of Metro Tenants’ Associations (FMTA)Footnote 21 Location: Toronto Website only lists a P.O. Box |
Housing Help |
Housing support, tenant education and organizing |
- Provides support to tenants in the City of Toronto through information, education and advocacy.
- Services are delivered by phone (tenant hotline), and by email and social media. Provides some in person assistance to tenant groups.
- Key law-related services include:
- Gives legal rights information through its tenant hotline and information hub
- Holds workshops on tenants rights, runs a Tenant School, helps tenants form tenant associations, helps tenants engage in the legislative process
- Makes referrals
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- Funding support from the City of Toronto and the Law Foundation of Ontario
- FMTA is comprised of affiliated tenant associations and individual members
- Staff include hotline counsellors, outreach workers and a civic engagement coordinator
- 11-member Board of Directors
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Council of Yukon First NationsFootnote 22 Location: 2166 – 2nd Avenue Whitehorse, Yukon Y1A 4P1 GPS Coordinates: 60.7240071469631, -135.0558398606483 |
Indigenous |
Support with communication, understanding and navigation of justice system |
- Provides support to people charged with a criminal offense to ensure they receive fair and equitable treatment before the law.
- Services are delivered in person.
- Key law-related services include:
- Provides information and interpretation of documents
- Assists in addressing communication barriers between First Nations citizens and the criminal justice system
- Attends Court Circuits
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- Funding support is shared between the Yukon and federal governments
- Staffed by Indigenous court workers
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Sacred Wolf Friendship CentreFootnote 23 Location: 145A-8950 Granville St. Port Hardy, BC V0N 2P0V0N 2P0 GPS Coordinates: 50.72193094911039, 127.49792211304177 |
Indigenous |
Poverty law advocacy |
- Provides support and assistance to Indigenous individuals living with low incomes in areas of employment, housing, income security, family and wellness.
- Services are delivered in person by appointment.
- Law-related services include:
- Offers information and advice to clients applying for or who have barriers to receiving income assistance
- Assists individuals who have received eviction notices or who are looking to resolve issues with a landlord
- Provides information on tenants’ rights, income assistance and a range of government benefits
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- Funding support from the Law Foundation of BC
- Staffed by a poverty law advocate; employment, life skills and training coordinator; family wellness navigator; child and family development coordinator
- 5-member Board of Directors
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Archway Society for Domestic PeaceFootnote 24 Location: 2400 46th Avenue Vernon, BC V1T 9N5 GPS Coordinates: 50.278646072669076, -119.26310160383206 |
Intimate Partner Violence |
Intimate partner violence support, housing support, referrals to community and legal resources |
- Provides transition housing for women and children who have experienced abuse or are at risk of abuse, as well as advocacy, system navigation, referrals and other forms of support.
- Services delivered in person and by phone (24/7 phone support line).
- Key law-related services include:
- Help understanding the court process
- Court orientation and preparation
- Accompaniment to court and updates on proceedings
- Support to apply for Crime Victim Assistance Funding
- Support to write a victim impact statement
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- Funding support from federal and provincial government as well as from Legal Aid BC and grants and donations
- Collaborate with other social service and justice partners, including in Vernon’s Sexual Assault Service and Integrated Case Management Team
- 9-member Board of Directors
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Beausejour Family Crisis Resource CentreFootnote 25 Location: 66 Rue Calder Shediac, NB E4P 1K8 GPS Coordinates: 46.22245989701973, -64.54521683111194 |
Intimate Partner Violence |
Intimate partner violence support, housing support, criminal justice system navigation support |
- Provides counselling, support and housing to victims of family violence and their children, those who perpetrate violence, and individuals experiencing emotional and life challenges.
- Services delivered in person and by phone (24/7 phone line and crisis intervention service).
- Key law-related services include:
- A trauma-informed “soft interview room” where victims and their children can provide statements to police and other professionals
- Crisis counselling and emergency intervention orders
- System navigation support including via the Justice Facility Dog Program that offers trained canines to support child and adult victims of violence as they navigate the criminal justice process
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- Funding support from Shoppers Drug Mart and other sponsors and donors
- Organization takes a one-stop, multidisciplinary approach with community and government partners offering services under the same roof in The Courage Centre
- Staff includes social workers and outreach workers.
- 16-member Board of Directors
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Kataujaq SocietyFootnote 26 Location: Rankin Inlet, NU (no address on site) |
Intimate Partner Violence |
Intimate partner violence support, emergency shelter |
- Provides emergency shelter, counselling and support to northern women and children experiencing domestic violence.
- Services delivered in person at the facility as well as in the community and through a Land Program.
- Key law-related services include:
- Safety planning
- Counselling and advocacy
- Liaison between a variety of services that clients may need
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- Funding support from the Government of Nunavut
- The shelter is staffed by women; shelter staff connect women with trusted Elders in the community
- Elders sit on the Board of Directors
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PEI Family Violence Prevention ServicesFootnote 27 Location: Offices in four PEI locations (no street addresses on website) |
Intimate partner violence |
Intimate partner violence support, housing support, system navigation support |
- Provides support, advocacy and prevention programing as well as emergency shelter and second stage housing to women who have experienced intimate partner violence.
- Services delivered in person, virtually and by phone.
- Key law-related services include:
- Risk assessment and safety planning
- Advocacy and accompaniment to court and other meetings
- Information, education and referrals
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- Funding support from municipal governments as well as United Way, Rotary Club of Charlottetown and others
- Staff includes outreach coordinators, shelter workers, a youth outreach/ children’s services coordinator, and men’s services coordinator
- 11-member Board of Directors
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YWCA AgvikFootnote 28 Location: 3118 Aiggilii Aqqut Iqaluit, NU X0A 2H0 GPS Coordinates: 63.73250012643467, -68.44831943137041 |
Intimate Partner Violence |
Intimate partner violence support, homelessness, housing support |
- Provides shelter and housing support, information, resources and a range of programs to women who have experienced intimate partner violence or are homeless.
- Services are delivered in person and by phone.
- Key law-related services include:
- Advocacy and outreach to residents as well as women living outside of the YWCA shelter or housing
- Support sessions and safety planning for women in crisis
- Help women connect with needed services
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- Funding support includes municipal government and grants.
- 4-member Board of Directors
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CACI (Centre d’Appui Aux Communautés Immigrants)Footnote 29 Location: 12049 Laurentian Blvd. Montreal, QC H4K 1M8 GPS Coordinates: 45.52695103080573, -73.7164181465071 |
Settlement |
Settlement support, integration support |
- Supports newly arrived immigrants and refugees in settlement and all immigrant communities in integration to life in Quebec.
- Services are delivered to people who are registered clients. Website has phone number to register and an appointment request form.
- Key law-related services include:
- Assistance with a variety of administrative procedures including applying for citizenship, sponsorship, obtaining a social insurance number and health card
- Information, referral and support to temporary foreign workers, including caregivers, in Quebec
- Housing help including rights and responsibilities of tenants, help understanding lease agreements and mediation between landlords and tenants
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- Funding support from federal, provincial and municipal governments as well as grants and donations.
- Staff includes social advisors, integration advisors, and employment advisors
- 7-member Board of Directors
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Edmonton Mennonite Centre for NewcomersFootnote 30 Location: 10170 112 St. NW Edmonton, AB T5K 2L6 GPS Coordinates: 53.54243433065462, 113.51447610357712 |
Settlement |
Settlement support, housing support, income security, employment support |
- Supports newcomers in their settlement journey including helping clients to access resources and navigate complex systems.
- Services are delivered in person and possibly via zoom or by phone. Contact information for phone and email are posted on the website.
- Key law-related services include:
- One-on-one support with housing, income support and financial services
- Help understanding government forms and documents
- Referrals to legal aid
- Provides information in group sessions on rights and freedoms, housing, becoming a Canadian citizen
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- Funding support from federal and municipal governments as well as donations and grants
- Service commitment and values posted on website
- Currently have multiple locations and about 200 staff who together speak over 50 languages
- 11-member Board of Directors
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Immigrant and Refugee Services AssociationFootnote 31 Location: 49 Water St Charlottetown, PEI C1A 1A3 GPS Coordinates: 46.23180156796833, -63.1258686176208 |
Settlement |
Settlement support, employment support |
- Provides new immigrants in PEI with settlement services and employment support, including for temporary foreign workers.
- Services are delivered to people who are registered clients. A registration form is provided on the website.
- Key law-related services include:
- Information, orientation and referral for immigrant and refugee newcomers
- Assistance applying for and obtaining essential Canadian documents including those relating to immigration and refugee, employment and housing matters
- Assistance, support and liaison services for people registering for government programs, renewing permits, correcting information in their files
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- Funding support from federal, provincial and municipal governments as well as grants and donations
- Staff includes settlement workers, employment specialists, information services coordinator, housing coordinator
- 9-member Board of Directors
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MosaicFootnote 32 Location: 5575 Boundary Rd, Vancouver, BC V5R 2P9 (and 3 other locations) GPS Coordinates: 49.23374770483285, -123.0239239 |
Settlement |
Settlement support, immigration and refugee services, system navigation support |
- Provides immigrants, refugees and their newcomer communities with support and advocacy services including settlement, employment, refugee sponsorship and violence prevention.
- Services are delivered in person. Phone and email contact information is provided on the website.
- Key law-related services include:
- Legal information and advocacy programs for workplace rights and rights of newcomers in Canada
- Work permit applications and renewals
- Assistance navigating the refugee process
- Referrals, information and support accessing health care, legal aid, income support and housing
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- Funding support from BC Ministry of Municipal Affairs
- Accredited by the Commission on Accreditation of Rehabilitation Facilities
- Member of Fraser Valley Multi-Agency Partnership
- Staff includes managers of settlement, employment and legal service and migrant worker programs
- 13-member Board of Directors
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Romero HouseFootnote 33 Location: 1558 Bloor St W, Toronto, ON M6P 1A4 GPS Coordinates: 43.65648595149571, -79.45341700430916 |
Settlement |
Settlement support, housing support, immigration and refugee services |
- Provides refugee claimants with housing, immigration and settlement support.
- Services are delivered by phone, in person, and by email. Guides and information are provided through the website.
- Key law-related services include:
- Helps clients understand the refugee determination system and how to make a refugee claim
- Referrals to “quality legal representation”
- Assistance with filling out forms for work and study permits as well as applications for permanent residence, citizenship and refugee travel documents
- Helps clients understand their rights as tenants, workers, and in policing matters
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- Funding from City of Toronto, donations and grants
- Has a live-in volunteer mentorship program; staff include housing coordinators and a settlement and logistics coordinator
- Member of the Ontario Coalition of Service Providers for Refugee Claimants
- Various policies on website including Code of Conduct, Whistleblower and Complaints Procedure
- 8-member Board of Directors
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Mouvement Action-Chômage de QuebecFootnote 34 Location: RC5-155 Blvd. Charest Est Quebec, QC G1K 3G6 GPS Coordinates: 46.81211263994637, -71.22823137525228 |
Workers’ Rights |
Employment insurance information, advocacy and representation |
- Provides information, advocacy and support for unemployed workers.
- Services are delivered in person and by phone. Email contacts are also provided on the website.
- Key law-related services include:
- Provides information and advice to people applying for employment insurance
- Assists people in preparing applications for employment insurance and related benefits
- Accompanies people who are appearing before the Social Security Tribunal or preparing for administrative review; provides representation if needed
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- Funding support from the Government of Quebec, Centraide and others
- Member of National Council of the Unemployed.
- Staff includes advocacy advisors
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Unemployed Workers Help CentreFootnote 35 Location: 2154 Airport Drive Saskatoon, SK S7L 6M6 (office in Regina too) GPS Coordinates: 52.157611959359336, -106.68631307485025 |
Workers’ Rights |
Employment insurance information, advocacy and representation |
- Provides information, advocacy and representation for employment insurance claimants in Saskatchewan.
- Services are delivered in person and by phone.
- Key law-related services include:
- Provides information on EI including qualifying and requirements
- Advocates with Service Canada to help workers make enquiries or establish or finalize a claim
- Provides representation in appeals of EI decisions
- Makes referrals to community and government services
- Offers public education workshops and seminars
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- Funding support from Saskatchewan Trade Unions and Government of Saskatchewan
- Partners with Sask Jobs - Career Services (gov of Saskatchewan)
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Workers’ Resource CentreFootnote 36 Location: #230, 999 8 St. S.W. Calgary, AB T2R 1J5 (3 other locations) GPS Coordinates: 51.04431882583162, -114.08191926144632 |
Workers’ Rights |
Employment support |
- Provides assistance to workers on a range of employment-related matters.
- Services are delivered in person by appointment. Phone and email contact information is available on the website.
- Key law-related services include:
- Assistance in applying for and obtaining benefits and entitlements in areas such as employment insurance, lost wages, human rights, disability benefits, workers’ compensation
- Assistance in filing complaints to various regulating bodies
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- Funding support from Law Foundation of Alberta, federal government and United Way of Calgary
- Staff includes caseworkers, sexual harassment legal specialist, intake coordinators, social supports coordinator
- 6-member Board of Directors
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Edmonton John Howard SocietyFootnote 37 Location: 401, 10010-105 St. Edmonton, AB T5J 1C4 GPS Coordinates: 53.539194293142586, -113.50130751706781 |
Community served: People impacted by criminalization |
System navigation support, housing support, drug treatment court services, Intimate partner violence support |
- Provides programs and services to prevent crime and help people affected by crime.
- Services delivered in person, by phone, virtually, and in the community.
- Key law-related services include:
- Advocacy and liaising
- Information on rights and resources and community referrals
- Criminal court education and orientation
- Preparation for court and accompaniment to court
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- Funding support from Ministry of Social and Community Services, Ministry of Justice and Solicitor General, Alberta Health Services and others
- Staff includes justice support workers and domestic violence court workers
- 11-member Board of Directors
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Elizabeth Fry New BrunswickFootnote 38 Location: 75 Adelaide St. St. John, NB E2K 1W4
GPS Coordinates: 45.27682371537686, -66.08059799038409 |
Community served: Women impacted by criminalization |
Criminal justice system navigation support, reintegration support including housing, employment and health services |
- Provides support and services to women and gender-diverse people impacted by criminalization.
- Services are delivered in person and by phone and possibly virtually.
- Key law-related services include:
- Provides support navigating the criminal, family and civil court systems through a volunteer court support program
- Provides support with housing, health and employment services for those who identify as having experienced human trafficking
- Provides advocacy and support to ensure clients receive fair treatment during the legal process, incarceration and rehabilitation
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- Provides training to volunteer court support workers; training modules in English and other languages
- Staff includes a director of advocacy and education, a court support coordinator and a community outreach advocate
- 7-member Board of Directors
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The LinkFootnote 39 175 Mayfair Ave Winnipeg, MB R3L 0A1 (office in Thompson too) GPS Coordinates: 49.88425554750674, -97.13624547502548 |
Community served: Youth |
System navigation support, housing support, skill building |
- Provides a range of services to youth who are homeless or at risk of becoming homeless, vulnerable to having contact with child welfare, have criminal involvement or are at risk of sexual exploitation.
- Services are delivered in person and in the community. Phone and email contact info provided on the website.
- Key law-related services include:
- Provides referrals, advocacy, and information/ resources
- Provides system navigation support
- Provides assistance accessing employment assistance and housing
- Provides life skills and training to youth on topics such as housing and employment rights
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- Funding support from federal, provincial and municipal governments as well as grants
- Staff includes child and youth care workers
- 11-member Board of Directors and 7-member youth council
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Northern Mosaic NetworkFootnote 40 Location: Suite 213, 5112 52nd Street Yellowknife, NT X1A 1T6 GPS Coordinates: 62.451357244499604, -114.36994750889153 |
Community served: 2SLGBTQIPA+ |
Advocacy and lobbying, education, support |
- Provides support and education to 2SLGBTQIPA+ youth, adults and families. Lobbies for changes to the law to protect 2SLGBTQIPA+ rights.
- Services are delivered in person. Phone and email contact is available on the website. Operates drop-in, peer support, and mentorship. programs. Provides sector-specific identity workshops and training to schools, businesses, and work and health sectors.
- Key law-related services include:
- Help filling out name change forms and gender marker forms through a Trans ID Clinic
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- Funding support from donations.
- Staff includes a mentorship and school support coordinator, mental health and family support coordinator and territorial training coordinator.
- 7-member Board of Directors
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SEED (Supporting Employment & Economic Development)Footnote 41 Location: 80 Salter St. Winnipeg, MB R2W 4J6 GPS Coordinates: 49.912822440016704, 97.14322213269632 |
Community served: People on low incomes |
Financial information and support services |
- Provides information, education and support on financial matters to individuals living on low incomes, including Indigenous community members and organizations.
- Services are delivered in person and at partner locations. Phone and email contact info is posted on the website.
- Key law-related services include:
- Support accessing benefits including applying for identification documents, filing tax returns and opening bank accounts
- Workshop topics include dealing with debt and understanding credit
- Training for newcomers on topics relating to business development including nonprofit governance
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- Funding support from federal, provincial and municipal governments as well as grants and donations
- Staff includes finance coordinators, program coordinators, a business consultant and a client support specialist
- 13-member Board of Directors
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Stepping StoneFootnote 42 Location: 32 Primrose St. Dartmouth, NS B3A 4C5 GPS Coordinates: 44.68321616478504, 63.584509575402386 |
Community served: Sex workers |
Violence and discrimination against sex workers, housing support, criminal justice system navigation support |
- Provides support, housing, advocacy and harm reduction to sex workers of all genders aged 16 and above.
- Services are delivered in person via a drop-in centre and through their Umbrella Project (housing). An outreach phone number and a “Get in touch” phone number are posted on the site.
- Key law-related services include:
- Provides one-on-one court support to help individuals understand charges, their rights, options and requirements in the justice system
- Helps sex workers in correctional facilities to develop a release plan and reintegration strategy
- Referrals to services and agencies to help develop a release plan and reintegration strategy for those exiting correctional facilities
- Helps sex workers learn advocacy skills and engage with the practical aspects of labour and human rights for sex work
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- Funding support from federal and provincial governments, from the Law Foundation of Nova Scotia and from grants
- Staff include a peer support worker, outreach worker and court support and corrections worker
- 8-member Board of Directors
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