Bibliography

Canada Pension Plan (R.S.C., 1985, c. C-8).
Canada Pension Plan Regulations CRC, c 385.
Canadian Charter of Rights and Freedoms, Part I of the Constitution Act, 1982, being Schedule B to the Canada Act 1982 (UK), 1982, c. 11.
Canadian Human Rights Act (RSC, 1985, c H-6).
Department of Employment and Social Development Act (SC 2005, c 34).
Farrow, Trevor C. W., “What is Access to Justice?” (2014) 51 Osgoode Hall Law Journal 957.
Government of Canada, Information about the Canada Pension Plan Program, available at: https://www.canada.ca/en/employment-social-development/corporate/contact/cpp.html.
KPMG LLP, Review of the Social Security Tribunal of Canada for Employment and Social Development Canada (October, 2017).
Navigator Training Notes, Undated. (Internal Tribunal document shared with researchers)
Social Security Tribunal Regulations (SOR/2013-60)
Social Security Tribunal of Canada, https://www.sst-tss.gc.ca/en.
Social Security Tribunal, 2019. Navigator Program General Division – Income Security: Operational Instructions, Director Registry Operations, pp.1-12.
Social Security Tribunal, Canada, 2021 Progress Report, “Justice is a Service for Everyone” (September 2021)
Social Security Tribunal of Canada, “Your Appeal-Navigators".
Statistics Canada, National Household Survey, 2011, “Persons living in low-income neighbourhoods”; see also Table 1 - Proportion of selected population subgroups by neighbourhood type.

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