Services that facilitate compliance and enforcement of family support obligations

Family violence

If you or your children are experiencing abuse, you might need additional services to help with your situation.

Many provinces and territories offer family justice services that are specifically intended for families experiencing family violence.

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Note that not all provinces and territories offer the same services.


Learn about services to facilitate compliance and enforcement of family support obligations

During the separation and divorce process, you and your former partner may agree to or be ordered to pay family support (child or spousal support). You must comply with your family support obligations whether the amount is set out in an agreement or a court order.

Definition:
A Court order is a written decision made by a judge. Parents must follow what the court order says. Court orders can be changed by going back to a judge and asking for a change, but only if there is a good reason.

While former partners should try to agree on their family support obligations, it is not always possible. If you need help to meet your financial support obligations or if your former partner is not complying with their family support obligations, you may need help from provincial and territorial services.

These services, such as provincial and territorial maintenance enforcement programs can help facilitate the payment of family support obligations, or help you resolve support issues when your former partner resides in a different province or territory by obtaining an interjurisdictional support order.

Types of services

Maintenance enforcement programs

Provincial and territorial Maintenance Enforcement Programs (MEPs) can help facilitate the regular payment of child and spousal support. They can also help enforce payments when a parent or a former partner is not paying the support they owe. In some provinces and territories, MEPs also conduct searches to locate individuals, their employer, and their income and assets (locate services).

Interjurisdictional support

When you don’t live in the same province, territory or country as your former partner, there are services that can help you to resolve family support obligation issues. All Canadian provinces and territories have reciprocity arrangements with each other and with certain other countries. These arrangements allow you to establish, vary or enforce a support order in a reciprocating province, territory or country.

Each province and territory is responsible for making its own reciprocity arrangements. They each have an office that is responsible for processing interjurisdictional support cases. The office in your province or territory (frequently called “ISO unit” or “ISO office”) may be able to help you get or change a support order, or have your support order registered and enforced in the place where your former partner lives.

Family law can be complex. You may want to get advice regarding your situation from a family law legal adviser.

For more information on provincial and territorial services that provide legal advice, please see the “Services for assistance with court process” section.

Definition:
A Legal adviser is a person who is qualified in a province to give legal advice to another person or represent them in court. This can be a lawyer, and in some provinces, may include other professionals.

Related Justice Canada resources

Find the publicly funded family justice services available in your province or territory

Alberta

Maintenance Enforcement Program

Website: https://www.alberta.ca/maintenance-enforcement-in-alberta.aspx
Telephone: 780-422-5555
Toll-free in Alberta: 310-0000
Fax: 780-401-7575
E-mail: albertamep@gov.ab.ca

Inter-jurisdictional Support

Edmonton

Resolution Support Centre
8124, 8th floor 10365 97 Street, John E Brownlee Building
Edmonton, Alberta T5J 3W7
Telephone: 780-415-0404
Fax: 780-415-0403

Calgary

Resolution Support Centre
#706-S, Calgary Courts Centre
601-5th Street S.W.
Calgary, AB T2P 5P7
Telephone: 403  476 4744
Fax: 403-297- 6103
Email: ISO.Calgary@just.gov.ab.ca

Lethbridge

Resolution Support Centre
320 - 4 Street S
Lethbridge, AB T1J 1Z8
Telephone: 403-388-3102
Fax: 403- 388-3104

Red Deer

Resolution Support Centre
4909 - 48 Avenue
Red Deer, AB, T4N 3T5
Telephone: 780-833-4324
Fax: 403-341-8635

Grande Prairie

Resolution Support Centre
10260 - 99 Street
Grande Prairie, AB T8V 2H4
Telephone: 780-833-4324
Fax: 780-833-4325

Medicine Hat

Resolution Support Centre
460 First Street S.E.
Medicine Hat, AB T1A 0A8
Telephone: 403-529-8716
Fax: 403-529-3148

Toll free: Dial 310-0000 first for toll free access in Alberta.

British Columbia

Family Maintenance Enforcement Program

For the addresses of the regional offices of the Family Maintenance Enforcement Program 

Website: http://www.fmep.gov.bc.ca/contact-us/

Inter-jurisdictional Support Services

Publications/information

Website: https://www.isoforms.bc.ca/

Locate Services

Maintenance Enforcement and Locate Services
Telephone: 604-660-2528

Manitoba

Maintenance Enforcement Program

100-352 Donald St, Winnipeg, MB  R3B 2H8
Telephone: 204-945-7133
Fax: 204-945-5449
Toll free: 1-866-479-2717 in Manitoba
Email: manitobamepinquiries@gov.mb.ca
Website: https://www.gov.mb.ca/familylaw/money/enforcing-support.html
Website: https://www.gov.mb.ca/justice/courts/mep/index.html

New Brunswick

Court-Ordered Evaluations Support Program

Bathurst

Court of Queen’s Bench of N.B. Family Division
254 St. Patrick St.
P.O. Box 5001
Bathurst, NB E2A 3Z9
Telephone: 506-547-2152
Fax: 506-547-2966

Campbellton

Court of Queen’s Bench of N.B. Family Division
157 Water St.
P.O. Box 5001
Campbellton, NB E3N3H5
Telephone: 506-789-2364
Fax: 506-789-2186

Edmundston

Court of Queen’s Bench of N.B. Family Division
121 rue de l’église 
P.O. Box 5001
Edmundston, NB E3V 3L3
Telephone: 506-735-2028
Fax: 506-737-4419

Fredericton

Court of Queen’s Bench of N.B. Family Division
427 Queen St.
P.O. Box 6000
Fredericton, NB E3B 5H1
Telephone: 506-453-2015
Fax: 506-444-5675

Miramichi

Court of Queen’s Bench of N.B. Family Division
673 King George Hwy
Miramichi, NB E1V 1N6
Telephone: 506-627-4023
Fax: 506-627-4069

Moncton

Court of Queen’s Bench of N.B. Family Division
145 Assomption Blvd.
P.O.Box 5001
Moncton, NB
E1C 0R2
Telephone: 506-856-2304
Fax: 506-856-2951

Saint John

Court of Queen’s Bench of N.B. Family Division
10 Peel St.
P.O. Box 5001
Saint John, NB E2L 3G6
Telephone: 506-658-2400
Fax: 506-658-3762

Woodstock

Court of Queen’s Bench of N.B. Family Division
689 Main St.
P.O. Box 5001
Woodstock, NB E7M 5C6
Telephone: 506-325-4414
Fax: 506-325-4484

Program Design and Operational Support

Department of Justice and Public Safety
P.O. Box 6000
Fredericton, NB E3B 5H1
Telephone: 506-453-3827
Email: COESP@gnb.ca

Office of Support Enforcement

Office of Support Enforcement

Grand Falls Central Office
PO Box 5001
Grand Falls, NB E3Z 1G1
Telephone: 1-844-673-4499
Fax: 506-475-4320

Director of Support Enforcement

Department of Justice and Public Safety
P.O. Box 6000
Fredericton, NB E3B 5H1
Telephone: (506) 444-4131
Email: OSE@gnb.ca

Inter-jurisdictional Support

Bathurst

Court of Queen’s Bench of N.B. Family Division
254 St. Patrick St.
P.O. Box 5001
Bathurst, NB E2A 3Z9
Telephone: 506-547-2152
Fax: 506-547-2966

Campbellton

Court of Queen’s Bench of N.B. Family Division
157 Water St.
P.O. Box 5001
Campbellton, NB E3N3H5
Telephone: 506-789-2364
Fax: 506-789-2186

Edmundston

Court of Queen’s Bench of N.B. Family Division
121 rue de l’église  
P.O. Box 5001
Edmundston, NB E3V 3L3
Telephone: 506-735-2028
Fax: 506-737-4419

Fredericton

Court of Queen’s Bench of N.B. Family Division
427 Queen St.
P.O. Box 6000
Fredericton, NB E3B 5H1
Telephone: 506-453-2015
Fax: 506-444-5675

Miramichi

Court of Queen’s Bench of N.B. Family Division
673 King George Hwy
Miramichi, NB E1V 1N6
Telephone: 506-627-4023
Fax: 506-627-4069

Moncton

Court of Queen’s Bench of N.B. Family Division
145 Assomption Blvd.
P.O.Box 5001
Moncton, NB
E1C 0R2
Telephone: 506-856-2304
Fax: 506-856-2951

Saint John

Court of Queen’s Bench of N.B. Family Division
10 Peel St.
P.O. Box 5001
Saint John, NB E2L 3G6
Telephone: 506-658-2400
Fax: 506-658-3762

Woodstock

Court of Queen’s Bench of N.B. Family Division
689 Main St.
P.O. Box 5001
Woodstock, NB E7M 5C6
Telephone: 506-325-4414
Fax: 506-325-4484

New Brunswick Legal Aid Services Commission

500 Beaverbrook Court, Suite 501
Fredericton, NB E3B 5X4
Telephone: 506-444-2776
Fax: 506-462-2290
Email: info@legalaid.nb.ca
Website: http://www.legalaid-aidejuridique-nb.ca/

Deputy Registrar

Court of Queen’s Bench of New Brunswick
Department of Justice and Public Safety
Justice Building
P.O. Box 6000
Fredericton, NB E3B 5H1
Telephone: 506-453-2452
Email: DPS-MSP.Information@gnb.ca

Newfoundland and Labrador

Support Enforcement Program

Support Enforcement Corner Brook
Telephone: 709-637-2608
Website: https://www.gov.nl.ca/jps/childsupport/support-enforcement/

Inter-jurisdictional Support

Website: http://nl.isoforms.ca/

Northwest Territories

Inter-jurisdictional Support

Toll free available across Canada: 800-661-0798

Maintenance Enforcement Office in Yellowknife:

Telephone: 867-767-9258
Email: mep@gov.nt.ca

Maintenance Enforcement Program

Maintenance Enforcement Office in Yellowknife:

Telephone: 867-767-9258
Toll free within the NWT: 1-800-661-0798
Email: mep@gov.nt.ca

Nova Scotia

Maintenance Enforcement Program

Steven Feindel, Director of MEP
Nova Scotia Department of Justice
PO Box 803, Halifax, NS, B3J 2V2
Telephone: 902-424-8785 or
Fax: 902-424-3894

Metro Halifax

Telephone: (902) 424-0050

Outside Metro Halifax

Telephone: 1-800-357-9248 (toll-free for residents)

Inter-jurisdictional Support Services

Website: https://www.nsfamilylaw.ca/interjurisdictional-support-orders-iso-applications

Nunavut

Support Enforcement

Telephone: 867-975-6112
Fax: 867-975-6148
Email: maintenanceenforcement@gov.nu.ca

Nunavut Family Support Program

Box 297
Iqaluit NU X0A 0H0
Telephone: 867-975-6112
Fax: 867-975-6168
Email: maintenanceenforcement@gov.nu.ca

Inter-jurisdictional Support

Telephone: 867-975-6112
Fax: 867-975-6148
Email: mainteneceenforcement@gov.nu.ca

Nunavut Family Support Program

Box 297
Iqaluit NU X0A 0H0
Telephone: 867-975-6112
Fax: 867-975-6168
Email: maintenanceenforcement@gov.nu.ca

Ontario

Family Responsibility Office

Family Responsibility Office

Telephone: 416-326-1817
Toll free: 1-800-267-4330
Hours or operation: Friday from 8 a.m. to 5 p.m.

To mail a correspondence (no payments)

Family Responsibility Office
Ministry of Community and Social Services
P.O. Box 200
Station A
Oshawa ON L1H 0C5

To serve court documents on FRO

Legal Services Branch
Family Responsibility Office
Ministry of Community and Social Services
125 Sir William Hearst Avenue, 7th Floor
North York ON M3M 0B5
Fax: 416-240-2402

Freedom of Information Requests

Family Responsibility Office
Attn: FIPPA Representative
P.O. Box 611
Steeles Avenue West Post Office
Toronto ON M3J 0K8

Family Responsibility Office

Ministry of Community and Social Services
P.O. Box 2204
Station P
Toronto, ON M5S 3E9

Good Parents Pay correspondence

Good Parents Pay
P.O. Box 611
Steeles Avenue West Post Office
Toronto ON M3J 0K8

Overpayments and Garnishments
Family Responsibility Office
P.O. Box 633
Steeles Avenue West Post Office
Toronto ON M3J 0K8

Inter-jurisdictional Support Order Unit

Family Responsibility Office
Interjurisdictional Support Order Unit
P.O. Box 600
Steeles Avenue West Post Office
Toronto ON M3J 0K8
Canada
Telephone: 416-240-2410
Toll free: 1-800-463-3533
TTY: 1-866-545-0083
Fax: 416-240-2401

Prince Edward Island

Maintenance Enforcement Program

Honourable C.R. McQuaid Family Law Centre
1 Harbourside Access Road, P.O. Box 2290
Charlottetown, PE C1A 7N8
Telephone: 902- 894-0383
Fax: 902-368-6934
Email: mep@gov.pe.ca

Quebec

For information on family justice services in Quebec

Website: www.justice.gouv.qc.ca/english/accueil.asp

Saskatchewan

Maintenance Enforcement Office

Regina area

Telephone: 787-8961

Outside Regina

Telephone: 1-866-229-9712

Information voice service

Telephone: 1-866-247-7838.

Maintenance Enforcement Office

100 - 3085 Albert Street
Regina, Saskatchewan
S4S 0B1
Telephone: 306-787-8961
Toll free: 1-866-229-9712
Fax: 306-787-1420

Enforcement of Parenting Arrangements

Family Information Centre

Telephone: 306-787-5837
Toll free: 1-888-218-2822  Ext. 2
Email: familylaw@gov.sk.ca

Inter-jurisdictional Support

Regina area

Telephone: (306) 787-8961 or 787-7980

Outside the Regina area

Telephone: 1-866-229-9712

Yukon

Inter-jurisdictional Support

Family Law Information Centre (FLIC) Administrator
Department of Justice, Government of Yukon
1st Floor, Andrew A. Philipsen Law Centre
2134 Second Ave., Whitehorse, Yukon, Y1A 5H6
Telephone: 867-456-6721
Toll-free in Yukon: 1-800-661-0408 ext. 6721
Fax: 867-456-6105
Email: flic@yukon.ca
Website: http://www.yukonflic.ca or http://www.yukonflic.ca/fr/

Yukon Maintenance Enforcement Program

Manager, Maintenance Enforcement Program
Department of Justice, Government of Yukon

301 Jarvis Street, 1st Floor
Whitehorse, Yukon, Y1A 2H3
Telephone: 867-667-5437
Email: justmep@yukon.ca