Report a Barrier to Accessibility

Your feedback matters.

As we implement the Accessibility Plan, hearing from you tells us whether we are successfully removing barriers to accessibility. By answering this questionnaire, you can help us decide where we should focus our efforts in our next Accessibility Plan.

The Accessibility Coordinator at Justice Canada receives your submission and compiles the anonymous, aggregated data for analysis and the production of a progress report.

Privacy Notice

The feedback you provide will be collected by the Department of Justice Canada. Participation is voluntary and we recommend that you do not provide personal or protected information in the comments field. If you provide personal information, it will be protected under the provisions of the Privacy Act and described in the Personal Information Bank PSU 938 entitled "Outreach Activities.” Also, please note that the Government of Canada will not make individual submissions public, but does maintain the right to report publicly on the aggregate results.

If you have questions related directly to the Privacy Act please contact the Department of Justice Canada’s Access to Information and Privacy coordinator at


We have contact forms for employee and client feedback on:

At Justice Canada, the person who receives your feedback on barriers and the accessibility plan is the Accessibility Coordinator. Feedback will be acknowledged through the same means by which it was received, unless it was received anonymously. You can also contact the Accessibility Coordinator to request a copy of the Plan or the feedback process description in an alternate format.

Available alternate formats:

Alternate formats also include:

Contact Us




*For Canadians who are deaf, hard of hearing or speech-impaired, access can be achieved via their own interpreter or via Canada VRS, which provides an interpreter:  



Mailing Address

Department of Justice Canada
284 Wellington Street
Ottawa, Ontario
Canada K1A 0H8


We Value Your Time

Answering the questions should take less than 7 minutes. Click the start button to launch the questionnaire.