Pandemic relief funding

Legal aid plans were provided with additional criminal legal aid funding in 2022-23 to address pressures resulting from the COVID-19 pandemic. Funding was provided for both technological and service delivery improvements to help mitigate the impact of the pandemic on criminal legal aid operations. Table 19 provides a detailed inventory of the funded initiatives. Overall, there was a roughly even breakdown in spending between technological and service delivery initiatives. Many jurisdictions used the technological funding to purchase equipment (e.g., laptops, webcams) to support/improve the ability of counsel to participate in remote appearances or to increase their information technology capacities (e.g., hiring an IT manager). Service delivery funds were often spent to expand access to court time, through hiring additional counsel, or creation of expanded hours for bail hearings.

Figure 23. Specialized courts by province/territory and type of legal aid service delivery, 2022-23

Figure 23. Specialized courts by province/territory and type of legal aid service delivery, 2022-23
Figure 23. Specialized courts by province/territory and type of legal aid service delivery, 2022-23 – Text version

This is an infographic showing two graphs in the style of organizational charts. The first one has three levels: the top level has three boxes in light purple. The first box says “mental health/wellness community courts”. Below this box are three medium purple boxes. The first one says: “full legal representation”, the second one says “duty counsel”, and the third one says “expanded duty counsel”.

Under the box that says “full legal representation” there is a dark purple box with the following jurisdictions: Newfoundland and Labrador, Nova Scotia, New Brunswick, Quebec, Ontario, Manitoba, Saskatchewan, Alberta, Northwest Territories and Yukon.

Under the box that says “duty counsel” there is a dark purple box with the following jurisdictions: Newfoundland and Labrador, Nova Scotia, New Brunswick, Ontario, Manitoba, Alberta, British Columbia, Northwest Territories and Yukon.

Under the box that says “expanded duty counsel” there is a dark purple box with the following jurisdictions: New Brunswick, Ontario, Manitoba, British Columbia and Yukon.

The second light purple box at the top of the infographic reads “drug treatment courts”. Below this box are three medium purple boxes. The first one reads “full legal representation”. Under this box is a dark purple box listing the following jurisdictions: Newfoundland and Labrador, Nova Scotia, Quebec, Ontario, Manitoba, Saskatchewan, Alberta.

The second medium purple box reads “duty counsel”. Under this box is a dark purple box listing the following jurisdictions: Newfoundland and Labrador, Nova Scotia, Ontario, Manitoba, Alberta, British Columbia.

The third medium purple box reads “expanded duty counsel”. Under this box is a dark purple box listing the following jurisdictions: Ontario, Manitoba, British Columbia.

The last light purple box at the top of the infographic reads “First Nations / Gladue courts”. Below this box are three medium purple boxes. The first one reads “full legal representation”. Under this box is a dark purple box listing the following jurisdictions: Nova Scotia, New Brunswick, Quebec, Ontario, Manitoba, Saskatchewan, Alberta.

The second medium purple box reads “duty counsel”. Under this box is a dark purple box listing the following jurisdictions: Nova Scotia, New Brunswick, Ontario, Manitoba, Alberta, British Columbia.

The third medium purple box reads “expanded duty counsel”. Under this box is a dark purple box listing the following jurisdictions: New Brunswick, Ontario, Manitoba.

The second part of the infographic also has three light purple boxes on top.

The first one is labeled: “youth courts”. Under this box are three medium purple boxes. The first one says “full legal representation”. Under this box is a dark purple box listing the following jurisdictions: Newfoundland and Labrador, Nova Scotia, New Brunswick, Quebec, Ontario, Manitoba, Saskatchewan, Alberta, Yukon, Northwest Territories, Yukon, Nunavut.

The second medium purple box says “duty counsel”. Under this box is a dark purple box listing the following jurisdictions: Newfoundland and Labrador, Nova Scotia, New Brunswick, Ontario, Manitoba, Saskatchewan, Alberta, British Columbia, Yukon, Nunavut.

The third medium purple box says “expanded duty counsel”. Under this box is a dark purple box listing the following jurisdictions: New Brunswick, Ontario, Manitoba.

The second light purple box is labeled: Domestic Violence Courts. Under this box are three medium purple boxes. The first one says “full legal representation”. Under this box is a dark purple box listing the following jurisdictions: Newfoundland and Labrador, Nova Scotia, New Brunswick, Quebec, Ontario, Manitoba, Saskatchewan, Alberta, Yukon, Northwest Territories.

The second medium purple box says “duty counsel”. Under this box is a dark purple box listing the following jurisdictions: Newfoundland and Labrador, Nova Scotia, New Brunswick, Ontario, Manitoba, Alberta, British Columbia, Yukon.

The third medium purple box says “expanded duty counsel”. Under this box is a dark purple box listing the following jurisdictions: New Brunswick, Ontario, Manitoba.

The last light purple box in this infographic is labeled: Unified Family Courts. Under this box are three medium purple boxes. The first one says “full legal representation”. Under this box is a dark purple box listing the following jurisdictions: Newfoundland and Labrador, Nova Scotia, Quebec, Ontario, Manitoba, Saskatchewan, Alberta.

The second medium purple box says “duty counsel”. Under this box is a dark purple box listing the following jurisdictions: Newfoundland and Labrador, Nova Scotia, Ontario, Manitoba, Alberta.

The third medium purple box says “expanded duty counsel”. Under this box is a dark purple box listing the following jurisdictions: Ontario, Manitoba.

Table 1 – Legal aid plan revenues, by type of revenue, annual, 2022-23

Table 1 – Legal aid plan revenues, by type of revenue, annual, 2022-23
Type of Revenue
Total legal aid plan revenuesFootnote 1 of Table 1
Dollars (%)
Federal contributions from 2022-23 agreements P/T contributions to legal aid plansFootnote 4 of Table 1
Dollars (%)
Client contributions and cost recoveries to legal aid plansFootnote 5 of Table 1
Dollars (%)
Contributions of the legal profession and interest earned from lawyers’ trust accountsFootnote 6 of Table 1
Dollars (%)
Other legal aid plan revenues
Dollars (%)
Criminal (+civil in territories)
Dollars (%)Footnote 2 of Table 1
I&RFootnote 3 of Table 1
Dollars (%)
N.L. 18,648,644 100% 2,612,824 14% 0 0% 14,424,076 77% 49,641 0% 1,465,679 8% 96,424 1%
P.E.I. 1,021,585 100% 545,887 53% 475,698 47% 0 0% 0 0% 0 0%
N.S. 32,843,372 100% 4,987,881 15% 836,000 3% 26,534,219 81% 31,397 0% 0 0% 453,875 1%
N.B. 12,719,232 100% 3,107,771 24% 8,358,478 66% 643,969 5% 200,000 2% 409,014 3%
Que. 180,512,857 100% 31,480,868 17% 8,466,095 5% 134,846,137 75% 3,461,249 2% 0 0 % 2,258,508 1%
Ont. 577,745,083 100% 61,190,384 11% 44,224,211 8% 226,214,685 39% 12,919,086 2% 231,786,894 40% 1,409,823 0%
Man. 36,889,162 100% 9,430,933 26% 215,000 1% 23,275,038 63% 1,842,196 5% 1,536,484 4% 589,511 2%
Sask. 29,664,754 100% 8,734,788 29% 20,501,212 69% 5,575 0% 0 0% 423,179 1%
Alta. 120,647,765 100% 21,722,708 18% 924,000 1% 87,458,292 72% 4,923,029 4% 2,728,761 2% 2,890,975 2%
B.C. 122,446,843 100% 21,189,390 17% 6,780,000 6% 90,777,185 74% 0 0% 2,463,311 2% 1,236,957 1%
Yuk. 3,250,533 100% 1,356,163 42% 1,830,518 56% 12,950 0% 902 0% 50,000 2%
N.W.T.
Nvt.
Canada 1,136,389,830 100% 166,359,597 15% 61,445,306 5% 634,695,538 56% 23,889,092 2% 240,182,031 21% 9,818,266 1%

Table 2a – Legal aid plan expenditures, by type of expenditure, 2022-23

Table 2a – Legal aid plan expenditures, by type of expenditure, 2022-23
Total ExpendituresFootnote 1 of Table 2a
Dollars (%)
Legal Services Expenditures
(including administrative and other costs)
Criminal matters
Dollars (%)
Civil matters
I&RFootnote 2 of Table 2a
Dollars (%)
All other civil
Dollars (%)
N.L. 17,547,740 100% 11,314,906 64% 32,357 0% 6,200,477 35%
P.E.I. 2,160,414 100% 938,887 43% 1,221,527 57%
N.S. 32,154,098 100% 19,139,682 60% 836,751 3% 12,177,665 38%
N.B. 11,102,326 100% 6,174,267 56% 4,928,059 44%
Que. 205,121,351 100% 81,299,548 40% 8,466,095 4% 115,355,708 56%
Ont. 468,797,356 100% 210,687,608 45% 44,521,388 10% 213,588,360 46%
Man. 33,771,458 100% 24,445,837 72% 216,059 1% 9,109,562 27%
Sask. 31,635,669 100% 25,151,101 80% 6,484,568 20%
Alta. 100,065,238 100% 75,813,344 76% 726,143 1% 23,525,751 24%
B.C. 96,578,798 100% 57,659,028 60% 7,580,607 8% 31,339,163 32%
Yuk. 3,242,688 100%
N.W.T.
Nvt.
Canada 1,002,177,136 100% 512,624,208 51% 62,379,400 6% 423,930,840 42%

Table 2b – Total administrative and other costs, 2022-23

Table 2b – Total administrative and other costs, 2022-23
Dollars
N.L. 2,061,953
P.E.I. 220,047
N.S. 2,692,548
N.B. 1,376,002
Que. 30,046,372
Ont. 46,896,921
Man. 5,448,525
Sask. 3,624,157
Alta. 6,893,939
B.C. 7,034,631
Yuk. 493,416
N.W.T.
Nvt.
Canada 106,788,511

Table 3 – Legal aid applications received, by type of matter, 2022-23

Table 3 – Legal aid applications received, by type of matter, 2022-23
Total legal aid applicationsFootnote 1 of Table 3
Number (%)
Criminal legal aid applications P/T offences
Number (%)Footnote 3 of Table 3
Civil legal aid applications
Total criminal applications
Number (%)
Adult YouthFootnote 2 of Table 3 Total civil applications (including I&R)
Number (%)
Child ProtectionFootnote 4 of Table 3 FamilyFootnote 5 of Table 3 Non-familyFootnote 6 of Table 3 I&RFootnote 7 of Table 3
N.L. 7,234 100% 4,476 62% 4,199 277 0 0% 2,758 38% 2,691 67
P.E.I. 1,109 100% 878 79% 807 71 0 0% 231 21% 26 193 12
N.S.Footnote 8 of Table 3 38,300 100% 24,114 63% 23,197 917 459 1% 13,727 36% 1,556 10,028 2,059 84
N.B. 4,766 100% 2,619 55% 2,449 170 10 0% 2,137 45% 356 1,779 2
Que. 219,754 100% 87,293 40% 79,393 7,900 7765 4% 124,696 57% 44,992 30,065 39,102 10,537
Ont. 120,626 100% 63,212 52% 59,924 3,288 0 0% 57,414 48% 3,810 20,171 8,216 25,217
Man. 27,012 100% 18,690 69% 17,215 1,475 46 0% 8,276 31% 1,762 5,545 708 261
Sask. 22,007 100% 15,527 71% 13,956 1,571 0 0% 6,480 29% 911 5,569 0
Alta. 33,116 100% 26,137 79% 25,572 565 150 0% 6,829 21% 1,303 4,888 430 208
B.C. 36,638 100% 20,533 56% 19,605 928 1443 4% 14,662 40% 2,386 8,933 0 3,343
Yuk. 1,738 100% 1,315 76% 1,256 59 0 0% 423 24% 310 113
N.W.T.
Nvt.
Canada 512,300 100% 264,794 52% 247,573 17,221 9,873 2% 237,633 46% 59,793 87,481 50,642 39,717

Table 4 – Legal aid applications approved for full legal representation, by staff and private bar lawyers, annual, 2022-23

Table 4 – Legal aid applications approved for full legal representation, by staff and private bar lawyers, annual, 2022-23
Total approved legal aid applicationsFootnote 1 of Table 4
Number (%)
Criminal applicationsFootnote 2 of Table 4 P/T offencesFootnote 5 of Table 4
Number (%)
Civil applicationsFootnote 3 of Table 4
Total approved criminal applications
Number (%)
Adult YouthFootnote 4 of Table 4 Total approved civil legal aid applications
Number (%)
Child ProtectionFootnote 6 of Table 4 FamilyFootnote 7 of Table 4 Non-FamilyFootnote 8 of Table 4 I&RFootnote 9 of Table 4
N.L. 3,733 100% 2,784 75% 2,535 249 0 0% 949 25% 909 7 1 32
P.E.I. 862 100% 767 89% 696 71 0 0% 95 11%
N.S. 17,004 100% 12,293 72% 11,561 732 25 0% 4,686 28% 910 2,818 885 73
N.B. 3,344 100% 2,021 61% 1,863 158 6 0% 1,317 39% 280 1,037 0
Que. 175,999 100% 70,025 40% 62,434 7,591 6,175 4% 99,799 57% 42,191 19,983 27,839 9,786
Ont. 108,733 100% 58,147 53% 54,678 3,469 0 0% 50,586 47% 3,395 15,488 8,022 23,681
Man. 31,645 100% 26,071 82% 24,291 1,780 12 0% 5,562 18% 1,404 3,710 240 208
Sask. 16,649 100% 12,737 77% 11,212 1,525 0 0% 3,912 23% 783 3,129 0
Alta. 22,226 100% 19,229 87% 18,743 486 123 1% 2,874 13% 991 1,711 43 129
B.C. 28,256 100% 17,319 61% 16,435 884 1,150 4% 9,787 35% 1,672 5,294 0 2,821
Yuk. 1,733 100% 1,315 76% 1,256 59 0 0% 418 24% 310 108
N.W.T. 0
Nvt. 0
CDA 410,184 100% 222,708 54% 205,704 17,004 7,491 2% 179,985 44% 52,535 53,487 37,138 36,730

Table 5 – Refused legal aid applications, by reason for refusal, all legal aid matters, 2022-23

4,263
Table 5 – Refused legal aid applications, by reason for refusal, all legal aid matters, 2022-23
Total reasons for refusalFootnote 2 of Table 5
Number (%)
Reasons for refusalFootnote 1 of Table 5
Financial eligibilityFootnote 3 of Table 5
Number (%)
Coverage restrictionsFootnote 4 of Table 5
Number (%)
Lack of meritFootnote 5 of Table 5
Number (%)
Non-compliance or abuseFootnote 6 of Table 5
Number (%)
Other reasons for refusalFootnote 7 of Table 5Footnote 8 of Table 5
Number (%)
N.L. 2,759 100% 400 14% 0 0% 350 13% 0 0% 2,009 73%
P.E.I. 142 100% 132 93% 0 0% 10 7% 0 0% 0 0%
N.S. 1,817 100% 927 51% 308 17% 161 9% 265 15% 156 9%
N.B. 486 100% 228 47% 154 32% 7 1% 0 0% 97 20%
Que. 39,831 100% 32,921 83% 3,632 9% 783 2% 44 0% 2,451 6%
Ont. 8,641 100% 5,119 59% 2,835 33% 431 5% 0 0% 256 3%
Man. 8,718 100% 3,785 43% 2,075 24% 1174 13% 74 1% 1,610 18%
Sask. 3,164 100% 2,192 69% 599 19% 328 10% 19 1% 26 1%
Alta. 10,268 100% 3,908 38% 2459 24% 29 0% 0 0% 3,872 38%
B.C. 8,382 100% 1,289 15% 609 7% 0 0% 0 0% 6,484 77%
Yuk. 55 100% 51 93% 1 2% 3 5% 0 0% 0 0%
N.W.T.
Nvt.
Canada 8– 100% 50,952 60% 12,672 15% 3,276 4% 402 0% 16,961 20%

Table 6 – Refused legal aid applications, by reason for refusal, criminal matters, 2022-23

Table 6 – Refused legal aid applications, by reason for refusal, criminal matters, 2022-23
Total reasons for refusalFootnote 2 of Table 6
Number (%)
Reasons for refusalFootnote 1 of Table 6
Financial eligibilityFootnote 3 of Table 6
Number (%)
Coverage restrictionsFootnote 4 of Table 6
Number (%)
Lack of meritFootnote 5 of Table 6
Number (%)
Non-compliance
or abuseFootnote 6 of Table 6
Number (%)
Other reasons for refusalFootnote 7 of Table 6Footnote 8 of Table 6
Number (%)
N.L. 1,261 100% 208 16% 0 0% 47 4% 0 0% 1,006 80%
P.E.I. 105 100% 105 100% 0 0% 0 0% 0 0% 0 0%
N.S. 596 100% 317 53% 84 14% 30 5% 69 12% 96 16%
N.B. 288 100% 99 34% 111 39% 5 2% 0 0% 73 25%
Que. 14,753 100% 13,446 91% 564 4% 22 0% 6 0% 715 5%
Ont. 4,261 100% 2,024 48% 1,919 45% 205 5% 0 0% 113 3%
Man. 5,076 100% 2203 43% 1,360 27% 335 7% 34 1% 1,144 23%
Sask. 1,623 100% 1168 72% 405 25% 30 2% 12 1% 8 0%
Alta. 6,200 100% 2050 33% 845 14% 15 0% 0 0% 3,290 53%
B.C. 3,214 100% 445 14% 291 9% 0 0% 0 0% 2,478 77%
Yuk. 43 100% 39 91% 1 2% 3 7% 0 0% 0 0%
N.W.T.
Nvt.
Canada 37,420 100% 22,104 59% 5,580 15% 692 2% 121 0% 8,923 24%

Table 7 – Refused legal aid applications, by reason for refusal, civil matters, 2022-23

Table 7 – Refused legal aid applications, by reason for refusal, civil matters, 2022-23
Total refusedFootnote 1 of Table 7Footnote 2 of Table 7
Number (%)
Financial eligibilityFootnote 3 of Table 7
Number (%)
Coverage restrictionsFootnote 4 of Table 7
Number (%)
Lack of meritFootnote 5 of Table 7
Number (%)
Non-compliance or abuseFootnote 6 of Table 7
Number (%)
Other reasons
for refusalFootnote 7 of Table 7Footnote 8 of Table 7
Number (%)
N.L. Other Civil 1,470 100% 191 13% 0 0% 292 20% 0 0% 987 67%
I&R 28 100% 1 4% 0 0% 11 39% 0 0% 16 57%
Total 1,498 100% 192 13% 0 0% 303 20% 0 0% 1,003 67%
P.E.I. Other Civil 37 100% 27 73% 0 0% 10 27% 0 0% 0 0%
I&R
Total 37 100% 27 73% 0 0% 10 27% 0 0% 0 0%
N.S. Other Civil 1,190 100% 602 51% 216 18% 128 11% 186 16% 58 5%
I&R 9 100% 6 67% 0% 3 33% 0% 0%
Total 1,199 100% 608 51% 216 18% 131 11% 186 16% 58 5%
N.B. Other Civil 194 100% 128 66% 41 21% 2 1% 0 0% 23 12%
I&R
Total 194 100% 128 66% 41 21% 2 1% 0 0% 23 12%
Que. Other Civil 22,985 100% 18,049 79% 2,580 11% 726 3% 37 0% 1,593 7%
I&R 647 100% 566 87% 16 2% 25 4% 1 0% 39 6%
Total 23,632 100% 18,615 79% 2,596 11% 751 3% 38 0% 1,632 7%
Ont. Other Civil 3,721 100% 2,732 73% 753 20% 117 3% 0 0% 119 3%
I&R 659 100% 363 55% 163 25% 109 17% 0 0% 24 4%
Total 4,380 100% 3,095 71% 916 21% 226 5% 0 0% 143 3%
Man. Other Civil 3,546 100% 1,548 44% 690 19% 817 23% 40 1% 451 13%
I&R 70 100% 27 39% 17 24% 18 26% 0 0% 8 11%
Total 3,616 100% 1,575 44% 707 20% 835 23% 40 1% 459 13%
Sask. Other Civil 1,541 100% 1,024 66% 194 13% 298 19% 7 0% 18 1%
I&R
Total 1,541 100% 1,024 66% 194 13% 298 19% 7 0% 18 1%
Alta. Other Civil 3,946 100% 1,822 46% 1,584 40% 14 0% 0 0% 526 13%
I&R 93 100% 36 39% 30 32% 0 0% 0 0% 27 29%
Total 4,039 100% 1,858 46% 1614 40% 14 0% 0 0% 553 14%
B.C. Other Civil 4,353 100% 614 14% 180 4% 0 0% 0 0% 3,559 82%
I&R 522 100% 180 34% 121 23% 0 0% 0 0% 221 42%
Total 4,875 100% 794 16% 301 6% 0 0% 0 0% 3,780 78%
Yuk. Other Civil 12 100% 12 100% 0 0% 0 0% 0 0% 0 0%
I&R
Total 12 100% 12 100% 0 0% 0 0% 0 0% 0 0%
Canada Other Civil 42,995 100% 26,749 62% 6,238 15% 2,404 6% 270 1% 7,334 17%
I&R 2,028 100% 1,179 58% 347 17% 166 8% 1 0% 335 17%
Total 45,023 100% 27,928 62% 6,585 15% 2,570 6% 271 1% 7,669 17%

Table 8 – Applications for full legal representation, approved and refused, by self-identified Indigenous population, criminal and civil, and province/territory, 2022-23

Table 8 – Applications for full legal representation, approved and refused, by self-identified Indigenous population, criminal and civil, and province/territory, 2022-23
All criminal and civil applicationsFootnote 1 of Table 8 Criminal legal aid applications Civil legal aidFootnote 4 of Table 8 applications
Total received
Number (%)
Total approvedFootnote 2 of Table 8
Number (%)
Total
RefusedFootnote 3 of Table 8
Number (%)
Total received Total approved
Number (%)
Total refused
Number (%)
Total received Total approved
Number (%)
Total refused
Number (%)
N.L. 642 100% 456 71% 186 29% 578 417 72% 161 28% 64 39 61% 25 39%
P.E.I. 68 100% 64 94% 4 6% 63 60 95% 3 5% 5 4 80% 1 20%
N.S. 2,507 62% 1,458 58% 105 4% 1,865 1,121 60% 42 2% 642 337 52% 63 10%
N.B. 379 100% 339 89% 40 11% 281 250 89% 31 11% 98 89 91% 9 9%
Que.
Ont. 18,356 93% 17,110 93% 0 0% 14,690 13,444 92% 0 0% 3,666 3,666 100% 0 0%
Man. 14,745 91% 9,573 65% 3,887 26% 11,626 7,465 64% 2,772 24% 3,119 2,108 68% 1,115 36%
Sask. 13,102 100% 11,410 87% 1,692 13% 10,087 9,105 90% 982 10% 3,015 2,305 76% 710 24%
Alta.
B.C. 7,965 100% 6,374 80% 1,591 20% 5,539 4,792 87% 747 13% 2,426 1,582 65% 844 35%
Yuk. 568 100% 568 100%
N.W.T.
Nvt.
Canada 58,332 94% 47,352 81% 7,505 13% 44,729 36,654 82% 4,738 11% 13,035 10,130 78% 2,767 21%

Table 9 – Duty counsel services, by type of matter, 2022-23

Table 9 – Duty counsel services, by type of matter, 2022-23
Total duty counsel services
Number (%)
Criminal duty counsel servicesFootnote 1 of Table 9 Provincial Statute Offences
Number (%)
Civil duty counsel servicesFootnote 2 of Table 9
Total criminal duty counsel services
Number (%)
Adult matters YouthFootnote 3 of Table 9 matters Total civil duty counsel services
Number (%)
I&RFootnote 4 of Table 9 Other civil mattersFootnote 5 of Table 9
N.L.Footnote P of Table 9 12,279 100% 11,714 95% 11,457 257 0 0% 565 5% 0 565
P.E.I. 703 703 100% 703 0 0 0% 0 0% 0
N.S.Footnote A of Table 9 17,822 100% 15,143 85% 14,875 268 370 2% 2,309 13% 0 2,309
N.B.Footnote A of Table 9 21,707 100% 19,744 91% 19,100 644 764 4% 1,199 6% 1,199
Que. 18,056 100% 18,056 100% 18,056 0 0% 0 0% 0 0
Ont.Footnote A of Table 9 993,122 100% 893,221 90% 879,995 13,226 0 0% 99,901 10% 122 99,779
Man.Footnote A of Table 9 54,416 100% 50,964 94% 46,768 4,196 0 0% 3,452 6% 0 3,452
Sask.Footnote A of Table 9 35,537 100% 34,753 98% 32,637 2,116 784 2% 0 0% 0
Alta.
B.C.Footnote A of Table 9 86,221 100% 63,751 74% 62,454 1,297 0% 22,470 26% 22,470
Yuk. 1,359 1,331 98% 1,301 30 3 0% 25 2% 25
N.W.T.Footnote A of Table 9
Nvt.
Canada 1,241,222 100% 1,109,380 89% 1,087,346 22,034 1,921 0% 129,921 10% 122 129,799

Table 10 – Duty counsel service expenditures, by type of matter, 2022-23

Table 10 – Duty counsel service expenditures, by type of matter, 2022-23
Total duty counsel servicesFootnote 1 of Table 10
Dollars (%)
Criminal duty counsel servicesFootnote 2 of Table 10 Provincial Statute Offences
Dollars (%)
Civil duty counsel servicesFootnote 3 of Table 10
Total criminal duty counsel services
Dollars (%)
Adult matters YouthFootnote 4 of Table 10 matters Total civil duty counsel services
Dollars (%)
I&RFootnote 5 of Table 10 Other civil mattersFootnote 6 of Table 10
N.L. 197,220 100% 197,220 100% 196,636 584
P.E.I. 68,093 68,093 100% 68,093
N.S. 3,009,865 100% 2,594,263 86% 2,562,934 31,329 415,602 14% 415,602
N.B. 1,685,985 100% 1,495,068 89% 1,490,639 4,429 4,904 0% 186,013 11% 186,013
Que. 1,053,171 100% 1,053,171 100% 1,053,171 - 0%
Ont. 78,269,806 100% 56,062,618 72% 55,120,854 941,764 22,207,188 28% 10,536 22,196,652
Man. 3,011,615 100% 2,825,280 94% 2,597,429 227,851 186,335 6% 186,335
Sask. 5,789,836 100% 5,775,802 100% 5,553,170 222,632 7,784 0% 6,250 0% 6,250
Alta. 20,038,712 100% 20,038,712 100% 19,401,012 637,700
B.C. 16,173,045 100% 10,690,071 66% 10,214,366 475,705 693,060 4% 4,789,914 30% 325,926 4,463,988
Yuk. 133,715 100%
N.W.T.
Nvt.
Canada 129,431,063 100% 100,800,298 78% 98,258,304 2,541,994 705,748 1% 27,791,302 21% 336,462 27,454,840

Table 11 – Appeal applications, approved and refused, for legal aid services, by criminal and civil matters, 2022-23

Table 11 – Appeal applications, approved and refused, for legal aid services, by criminal and civil matters, 2022-23
Total criminal and civil matters Criminal matters (adult and youth) Civil matters (including I&R)
Total Approved and refused appealsFootnote 1 of Table 11
N (%)
Total Approved appeals
N (%)
Total Refused appeals
N (%)
Approved and refused appeals
N (%)
Approved appeals
N (%)
Refused appeals
N (%)
Approved and refused appeals
N (%)
Approved appeals
N (%)
Refused appeals
N (%)
N.L.
P.E.I. 2 100% 0 0% 2 100% 2 100% 0 0% 2 100% 0 100% 0 100% 0 100%
N.S. 84 101% 67 80% 17 20% 55 100% 46 84% 9 16% 29 100% 21 72% 8 28%
N.B. 32 102% 16 50% 16 50% 20 100% 13 65% 7 35% 12 100% 3 25% 9 75%
Que. 688 100% 431 63% 257 37% 269 100% 197 73% 72 27% 419 100% 234 56% 185 44%
Ont. 10,084 100% 9,872 98% 212 2% 881 100% 771 88% 110 12% 9,203 100% 9,101 99% 102 1%
Man. 142 100% 71 50% 71 50% 120 100% 66 55% 54 45% 22 100% 5 23% 17 77%
Sask. 4 125% 4 100% 0 0% 3 100% 3 100% 0 0% 1 100% 1 100% 0 0%
Alta.
B.C. 1,164 100% 654 56% 510 44% 402 100% 117 29% 285 71% 762 100% 537 70% 225 30%
Yuk. 9 106% 5 56% 4 44% 9 100% 5 56% 4 44% 0 100% 0 100% 0 100%
N.W.T.
Nvt.
Canada 12,209 100% 11,120 91% 1,089 9% 1,761 100% 1,218 69% 543 31% 10,448 100% 9,902 95% 546 5%

Table 12 – Legal aid clients, by age, gender, and type of matter, Canada, 2022-23

Table 12 – Legal aid clients, by age, gender, and type of matter, Canada, 2022-23
Type of matter Total
Number %
Criminal
Number %
I&RFootnote 1 of Table 12
Number %
Civil
Number %
Criminal and Civil (combined)Footnote 2 of Table 12
Number %
Male 17 and under 10,214 7% 207 1% 15,715 30% 856 4% 26,992 11%
Male 18-34 65,738 44% 12,995 55% 10,900 21% 8,712 41% 98,345 40%
Male 35-49 50,942 34% 8,263 35% 14,595 28% 8,555 40% 82,355 33%
Male 50+ 21,974 15% 2,238 9% 10,961 21% 3,055 14% 38,228 16%
Total Males 148,868 100% 23,703 100% 52,171 100% 21,178 100% 245,920 100%
Female 17 and under 3,248 8% 183 2% 16,642 19% 630 5% 20,703 13%
Female 18-34 20,322 47% 5,550 49% 31,045 35% 5,067 42% 61,984 40%
Female 35-49 14,708 34% 3,984 35% 28,651 32% 5,317 44% 52,660 34%
Female 50+ 4,625 11% 1,691 15% 12,696 14% 1,076 9% 20,088 13%
Total Females 42,903 100% 11,408 100% 89,034 100% 12,090 100% 155,435 100%
Other 17 and under 163 10% * 0% 140 8% 92 62% 396 11%
Other 18-34 637 40% 131 64% 661 39% 34 23% 1,463 41%
Other 35-49 443 28% 58 28% 314 19% 19 13% 834 23%
Other 50+ 336 21% 15 7% 563 34% * 3% 918 25%
Total OtherFootnote 3 of Table 12 1,579 100% 205 100% 1,678 100% 149 100% 3,611 100%
Total 17 and under 13,625 7% 391 1% 32,497 23% 1,578 5% 48,091 12%
Total 18-34 86,697 45% 18,676 53% 42,606 30% 13,813 41% 161,792 40%
Total 35-49 66,093 34% 12,305 35% 43,560 30% 13,891 42% 135,849 34%
Total 50+ 26,935 14% 3,944 11% 24,220 17% 4,135 12% 59,234 15%
Canada 193,350 100% 35,316 100% 142,883 100% 33,417 100% 404,966 100%

Table 13 – Indigenous legal aid clients receiving full legal representation and summary services, by gender and type of matter, 2022-23

Table 13 – Indigenous legal aid clients receiving full legal representation and summary services, by gender and type of matter, 2022-23
Total criminal and civilFootnote 1 of Table 13
Number (%)
Criminal CivilFootnote 3 of Table 13
Total criminal adult
Number (%)
Adult YouthFootnote 2 of Table 13 Total criminal youth
Number (%)
Male Female Other Male Female Other Male Female Other Total civil
Number (%)
N.L. 642 100% 571 2% 440 131 0 6 * 0 7 0% 26 38 0 64 1%
N.B. 603 100% 384 1% 280 104 0 34 * 0 38 2% 50 131 0 181 2%
N.S. 1681 100% 1214 4% 863 342 9 61 16 0 77 3% 108 280 * 390 4%
Ont. 17,110 100% 12,751 38% 9,395 3,265 91 448 241 * 693 28% 1,279 2,315 72 3,666 36%
Man. 9,583 100% 6,981 21% 5,287 1,653 41 368 121 5 494 20% 702 1,395 11 2,108 21%
Sask. 10,943 100% 7,735 23% 5,576 1,815 344 628 231 44 903 37% 547 1,636 122 2,305 23%
B.C. 5,958 100% 4,257 13% 3,174 1,079 * 177 68 0 245 10% 427 1,028 * 1,456 14%
Yuk. 568 100%
Canada 47,088 100% 33,893 72% 25,015 8,389 489 1,722 682 53 2,457 100% 3,139 6,823 208 10,170 100%

Table 14 – Criminal legal aid cases by type of offence and in-year expenditures, adults, Canada, 2022-23

Table 14 – Criminal legal aid cases by type of offence and in-year expenditures, adults, Canada, 2022-23
List of OffencesFootnote 1 of Table 14 and Appeals Total casesFootnote 2 of Table 14
Number (%)
Total in-year expenditures
(fees and disbursements)
Dollars (%)
Homicide 2,172 1% 42,127,056 13%
Sexual Assault 9,496 4% 26,176,753 8%
Robbery 6,826 3% 14,160,230 4%
Kidnapping 1,563 1% 3,710,644 1%
Arson 838 0% 1,316,772 0%
Narcotics 16,623 7% 27,157,587 8%
Theft, Break and Enter, Possession of Stolen Property 40,268 17% 40,346,731 12%
Impaired Driving 6,470 3% 7,060,763 2%
Other Driving Offences 2,636 1% 3,404,894 1%
Assault 49,986 22% 54,019,767 17%
Breach of Probation 21,954 10% 13,124,249 4%
Administration of Justice 11,312 5% 15,889,534 5%
Proceedings under Part XX.1 Criminal Code (Mental Disorder) 499 0% 671,353 0%
Proceedings under the Extradition Act 3 0% 36,974 0%
Other OffencesFootnote 3 of Table 14 59,018 26% 74,899,744 23%
Subtotal – Offences 229,664 100% 324,707,745 99%
Appeals:Footnote 4 of Table 14
a. Crown 95 0% 944,084 0%
b. Eligible Person Requested 312 0% 1,373,409 0%
c. Proceedings under Part XX.1 Criminal Code (Mental Disorder) 2 0% 257 0%
d. Proceedings under the Extradition Act 1 0% 33,296 0%
Subtotal – Appeals 410 0% 2,351,046 1%
Total – Criminal Legal Aid 230,074 100% 327,058,791 100%

Table 15 – Criminal legal aid cases by type of offence and in-year expenditures, youth, Canada, 2022-23

Table 15 – Criminal legal aid cases by type of offence and in-year expenditures, youth, Canada, 2022-23
List of OffencesFootnote 1 of Table 15 and Appeals Total volume of casesFootnote 2 of Table 15
Number (%)
Total in-year expenditures (fees and disbursements)
Dollars (%)
Homicide 144 1% 1,832,396 8%
Sexual Assault 1,946 10% 3,210,053 14%
Robbery 1,357 7% 1,684,066 7%
Kidnapping 69 0% 136,208 1%
Arson 109 1% 109,007 0%
Narcotics 518 3% 1,179,882 5%
Theft, Break and Enter, Possession of Stolen Property 2,165 11% 2,166,173 9%
Impaired Driving 137 1% 216,470 1%
Other Driving Offences 106 1% 176,603 1%
Assault 5,707 29% 5,454,349 23%
Breach of Probation 632 3% 339,186 1%
Administration of Justice 450 2% 962,600 4%
Proceedings under Part XX.1 Criminal Code (Mental Disorder) 4 0% 3,662 0%
Proceedings under the Extradition Act 0 0% 0 0%
Other OffencesFootnote 3 of Table 15 6,073 31% 6,115,060 26%
Subtotal – Offences 19,417 100% 23,748,545 100%
Appeals:
a. Crown 3 0% 9,249 0%
b. Eligible Person Requested 2 0% 20,290 0%
c. Proceedings under Part XX.1 Criminal Code (Mental Disorder) 0 0% 0 0%
d. Proceedings under the Extradition Act 0 0% 0 0%
Subtotal – Appeals 5 0% 29,539 0%
Total – Criminal Legal Aid – Youth 19,422 100% 23,778,084 100%

Table 16 – Immigration and refugee legal aid certificates and expenditures, by province and type of lawyer, 2022-23

Table 16 – Immigration and refugee legal aid certificates and expenditures, by province and type of lawyer, 2022-23
CertificatesFootnote 1 of Table 16 issued in the fiscal year
Number (%)
Expenditures for certificates issued in the fiscal year Dollars Certificates carried over from previous fiscal year
Number (%)
Expenditures for certificates issued in a previous fiscal year
Dollars
Total number of certificates (previous and current fiscal year)
Number (%)
Total expenditures
Dollars (%)
Alberta
Private Bar 195 58% 170,318 60 55% 58,532 255 57% 228,850 34%
Staff Lawyer 140 42% 128,251 49 45% 319,026 189 43% 447,277 66%
Specialized Clinics
Totals 335 100% 298,569 109 100% 377,558 444 100% 676,127 100%
British Columbia
Private Bar 2,251 100% 3,856,934 1,319 100% 2,636,284 3,570 100% 6,493,218 100%
Staff Lawyer 0 0% 0 0 0% 0 0 0% 0 0%
Specialized Clinics 0 0% 0 0 0% 0 0 0% 0 0%
Totals 2,251 100% 3,856,934 1,319 100% 2,636,284 3,570 100% 6,493,218 100%
Manitoba
Private Bar 148 71% 54,338 36 55% 33,917 184 67% 88,255 50%
Staff Lawyer 60 29% 14,970 30 45% 74,694 90 33% 89,664 50%
Specialized Clinics 0 0% 0 0 0% 0 0 0% 0 0%
Totals 208 100% 69,308 66 100% 108,611 274 100% 177,919 100%
Nova Scotia
Private Bar 21 66% 44,315 21 8% 44,315 5%
Staff Lawyer 0% 0 0% 0 0%
Specialized Clinics 73 78% 792,436 164 100% 237 92% 792,436 95%
Totals 94 100% 836,751 164 100% 0 258 100% 836,751 100%
Newfoundland and Labrador
Private Bar 0% 0 0% 0 0%
Staff Lawyer 32 100% 28,552 32 100% 28,552 100%
Specialized Clinics 0% 0 0% 0 0%
Totals 32 100% 0 0 0% 28,552 32 100% 28,552 100%
Ontario
Private Bar 23,683 71% 11,686,766 0 0% 15,742,093 23,683 71% 27,428,859 69%
Staff Lawyer 1,782 5% 4,677,015 0 0% 0 1,782 5% 4,677,015 12%
Specialized Clinics 8,062 24% 7,465,238 0 0% 0 8,062 24% 7,465,238 19%
Totals 33,527 100% 23,829,019 0 0% 15,742,093 33,527 100% 39,571,112 100%
Quebec
Private Bar 8,343 85% 1,099,121 2,813 100% 2,851,358 11,156 89% 3,950,479 49%
Staff Lawyer 32 0% 68,853 32 0% 68,853 1%
Specialized Clinics 1,411 14% 4,074,755 0 0% 0 1,411 11% 4,074,755 50%
Totals 9,786 100% 5,242,729 2,813 100% 2,851,358 12,599 100% 8,094,087 100%
Canada
Private Bar 34,641 75% 16,911,792 4,228 98% 21,322,184 38,869 77% 38,233,976 68%
Staff Lawyer 2,046 4% 4,889,089 79 2% 422,272 2,125 4% 5,311,361 10%
Specialized Clinics 9,546 21% 12,332,429 0 0% 0 9,710 19% 12,332,429 22%
Totals 46,233 100% 34,133,310 4,307 100% 21,744,456 50,540 100% 55,877,766 100%

Table 17 – Legal aid service delivery by private bar, staff, and other lawyers, 2022-23

Table 17 – Legal aid service delivery by private bar, staff, and other lawyers, 2022-23
Total lawyers providing legal aid services
Number (%)
Type of lawyer providing legal aid services
Private bar lawyersFootnote 1 of Table 17 Staff lawyersFootnote 2 of Table 17 Other lawyers (e.g., Executive Director)Footnote 3 of Table 17
Criminal I&RFootnote 4 of Table 17 Other Civil Criminal and Civil Total
Number (%)
Criminal I&R Other Civil Criminal and Civil Total
Number (%)
Criminal I&R Other Civil Criminal and Civil Total
Number (%)
N.L. 87 100% 0 0 0 13 13 15% 0 0 0 70 70 80% 0 0 0 4 4 5%
P.E.I. 29 100% 8 6 6 20 69% 3 4 1 8 28% 0 0 1 1 3%
N.S. 326 100% 0 0 0 216 216 66% 0 3 0 103 106 1% 0 1 0 3 4 0%
N.B. 146 100% 30 46 31 107 73% 24 12 0 36 25% 1 1 1 3 2%
Que. 2,212 100% 1,752 1,752 79% 392 392 18% 68 68 3%
Ont. 3,352 100% 1,225 280 958 480 2,943 88% 155 21 65 142 383 11% 0 0 0 26 26 1%
Man. 344 100% 0 0 0 286 286 83% 23 0 17 12 52 15% 0 0 0 6 6 2%
Sask. 212 100% 0 0 118 118 56% 0 0 83 83 39% 0 0 11 11 5%
Alta. 2,709 100% 702 325 1,567 0 2,594 96% 0 0 0 115 115 2% 0 0 0 0 0 0%
B.C. 1,091 100% 438 75 384 159 1,056 97% 4 1 24 3 32 3% 0 0 0 3 3 0%
Yuk. 25 100% 14 0 0 14 56% 0 0 10 10 40% 0 0 1 1 4%
N.W.T.
Nvt.
Canada 10,533 100% 2,417 680 2,961 3,061 9,119 87% 209 25 122 931 1,287 12% 1 1 1 124 127 1%

Table 18 – Legal aid plan personnel as of March 31, 2023

Table 18 – Legal aid plan personnel as of March 31, 2023
Total legal aid plan personnel
N (%)
Lawyers providing legal aid Non-lawyers
Total lawyers
N (%)
Private bar lawyersFootnote 1 of Table 18 Staff lawyersFootnote 2 of Table 18 Other lawyersFootnote 3 of Table 18 Total non-lawyers
N (%)
Intake workerFootnote 4 of Table 18 Support StaffFootnote 5 of Table 18 Para-legalFootnote 6 of Table 18 Legal assistantFootnote 7 of Table 18 Articling studentFootnote 8 of Table 18 OtherFootnote 9 of Table 18
N.L. 158 100% 87 55% 13 70 4 71 45% 13 18 3 27 9 1
P.E.I. 36 100% 29 81% 20 8 1 7 19% 0 7 0 0 0 0
N.S. 418.2 100% 326 78% 216 106 4 92.2 22% 0 12 3 73.2 2 2
N.B. 190 100% 146 77% 107 36 3 44 23% 14 8 0 8 0 14
Que. 2,803 100% 2,212 79% 1,752 392 68 591 21% 73 475 0 26 17 0
Ont. 4,028 100% 3,352 83% 2,943 383 26 676 17% 121 537 15 3 0 0
Man. 444 100% 344 77% 286 52 6 100 23% 22 24 5 35 13 1
Sask. 303 100% 212 70% 118 83 11 91 30% 7 64 0 9 2 9
Alta. 2,892 100% 2,709 94% 2,594 115 0 183 6% 73 56 0 51 3 0
B.C. 1,261 100% 1,091 87% 1,056 32 3 170 13% 37 123 10 0 0 0
Yuk. 0 0% 0 0% 0 0%
N.W.T.
Nvt.
Canada 12,533 100% 10,508 84% 9,105 1,277 126 2,025 16% 360 1,324 36 232.2 46 27

Table 19 – Criminal legal aid funding for innovations, 2022-23

Table 19 – Criminal legal aid funding for innovations, 2022-23
Name of Innovation / Initiative(s) Objective Timeline Beneficiary Expected Outcome
Newfoundland and Labrador – Technological
Laptops to support remote work Building on the success with upgrading laptops for solicitors in the previous year, during 2022-23 all support staff were migrated from desktops to laptops. 2022-23
Permanent
Support staff Enhanced ability of support staff to work remotely, reducing absenteeism and minimizing interruptions to administrative services and supports.
Modernize IT Infrastructure Investments towards faster internet services, modern telephone system, and new equipment to support virtual conferences and meetings. 2022-23
Permanent
All staff Greater employee participation and higher productivity.
Virtual Training and Development More training and development programs delivered virtually and made available permanently on the intranet for future reference. 2022-23
Permanent
All staff Enhanced learning and development environment.
Newfoundland and Labrador – Service delivery
Online applications and virtual risk assessments Online application portal and technology to facilitate virtual risk assessments was rolled out to all Legal Aid offices across the province. 2022-23
Permanent
Clients and Staff Lawyers Faster application processing timelines for clients. Reduced travel time and costs for Legal Aid staff.
Nova Scotia – Technological
Laptops for Lawyers To upgrade hardware for lawyers. 3 months Permanent Lawyers/clients Providing laptops has created a better remote work-life balance and enabled support staff to participate in required teams/web meetings. Upgraded computer equipment created efficiencies for lawyers.
Nova Scotia – Service delivery
Lawyers to ease Jordan delay and backlog Additional duty counsel lawyer to reduce backlog and ease Jordan delay. 2022-23 Temporary Justice system, clients and Nova Scotia Legal Aid (NSLA) staff. Reduction in pressure on staff lawyers and ensured clients received representation in a timely manner. That also assisted the justice system overall.
Increased criminal certificates issued to private lawyers to deal with Covid backlogs in courts To assist with backlogs where staff lawyers were at max capacity. 2022-23 Temporary Justice system and clients Reduction in pressure on staff lawyers and ensured clients received representation as matters proceeded. That also assisted the justice system overall.
Increased per diem duty counsel coverage Additional duty counsel lawyer to reduce backlog and ease Jordan delay. 2022-23 Temporary Justice system, clients and NSLA staff Reduction in pressure on staff lawyers and ensured clients received representation in a timely manner. That also assisted the justice system overall.
Virtual professional development, including annual general meeting To ensure staff received appropriate professional development in order to satisfy bar requirements and maintain high level of competency. 2022-23
Temporary and permanent
Staff were able to receive the necessary training. Staff received training safely.
New Brunswick – Service delivery
Private bar criminal certificate To meet the increased number of certificates. 2022-23 Permanent Clients Consistency in service delivery.
Criminal contact lawyer To cover staff shortages (sick leaves and vacancies). 2022-23 Permanent
Prince Edward Island – Technological
Cell phones, cases, and additional laptop for staff lawyers.Technological To ensure each criminal legal aid staff lawyer has the capacity to work outside the office setting, facilitating communication with clients, and courts as required. Permanent Lawyers, clients, and the criminal justice system generally. Improved communication facilitating more efficient operation of the courts and the justice system, including probation services and the corrections system.
Prince Edward Island – Service delivery
Additional lawyer positions and administrative staffing to increase operational capacity and engaging the assistance of the private bar. To deal with increased complexity of criminal law cases due to significant backlogs, social stressors, lack of correctional capacity, prior significant adjournments causing delays particularly in Provincial Courts. Permanent All participants in the criminal justice system including offenders, corrections, police, probation services, victims, and support workers. Fewer delays, more efficient processing of cases through the justice system, decreased incarcerations, lower costs, less stress on justice participants at every level. Improved long term efficiency through development and participation in new court technology including court appearances via phone and video.
Quebec – Technological
Programme eMAJ Digital transformation of the legal aid network 2025-03-31
(4 year investment)
Clients and staff and private bar lawyers. Service improvements.
Acquisition of computer hardware Upgrading of equipment and staff mobility 2023-03-31 Permanent Staff and clients.
Quebec – Service delivery
Itinerant court (Grand Nord) Legal representation services. 2023-03-31 Permanent Indigenous clients. Service improvements.
Virtual appearances on weekends and holidays Reduce court delays. 2023-03-31 Permanent Clients.
Projet Centaure Gun control. 2023-03-31 Permanent Citizens. Fighting gun violence.
Ontario – Technological
Service Integration (SI) – Duty Counsel (DC) Worksheets Deploy and continue to improve online worksheet to capture client information to improve client services and record-keeping, ensure continuity of client files, and improve data collection and reporting to better understand client needs and services delivered. Obtain better data and understanding of issues related to bail and delays in criminal Courts. Permanent Clients: improved services and record-keeping. Justice system partners: more accurate records; reduced appearances; more accurate reports resulting in better allocation of scarce resources. Have system available at all court sites. Have all duty counsel services recorded through the system.
Remote appearances, disclosure review and summary legal advice LAO adapted to remote services due to the pandemic and to ensure clients could have access to legal advice remotely; developed processes and invested in technology to ensure staff had access to equipment and software necessary to assist clients. Permanent Clients: improved services and record-keeping. Access to legal advice and counsel for remote and hybrid court hearings. Justice system partners: more accurate records; reduced appearances; more accurate reports resulting in better allocation of scarce resources. Ensure that the most vulnerable clients have access to services during and following the pandemic. Assist the courts by ensuring that bail supports are available, and that duty counsel continue to assist eligible clients with disclosure reviews, pre-trials and resolutions.
Dedicated phone lines for Summary Legal Advice – Criminal and Family (SLAC and SLAF) Through the use of these phone lines, LAO offered more summary legal advice in family and criminal law matters, temporarily waiving financial eligibility testing requirement. Permanent Clients: Increased access to legal advice. LAO aimed to ensure clients had easy access to legal advice during the pandemic.
Return to in-person services (Hybrid) LAO conducted site surveys to ensure compliance with health and safety protocols and public health safety requirements for staff and clients attending court locations. In addition to these assessments, LAO updated equipment and wireless infrastructure. On-going Permanent Clients: Improved access to service; Justice system partners: reduced and more meaningful appearances. Provide safe and reliable access to legal advice to promote access to justice and facilitate court appearances.
Improvements to LAO’s client portal LAO introduced the ability for clients to apply for Legal Aid online in May of 2021. Ongoing improvements to client portal, which allows potential clients to apply for legal aid certificates online. Ongoing Permanent Clients: Easier access to apply for Legal Aid; Justice system partners: reduction in administrative appearances for legal aid applications. Increase access points and simplify the application process for clients.
Lawyer portal changes – outcome reporting To improve data collection on all certificate matters, including bail and outcome data. This data will also assist with analyzing racial disparities in bails and sentences. Came into effect April 2023 Permanent Collecting these data is expected to benefit LAO clients, LAO lawyers, roster lawyers, and the criminal justice system as a whole in the long run. Better outcome reporting for block and hourly matters – better data collection and ability to analyze, including analysis of racial disparities in outcomes of legally-aided criminal law matters.
Added "chat" function to LAO website LAO introduced the chat function to LAO’s public website for general inquiries – https://www.legalaid.on.ca/news/expansion-of-live-chat-feature-for-general-inquiries/ On-going
Permanent
Client: fast and improved access to LAO for general inquiries For website users to get answers to common questions about legal aid services.
Development of service location finder Tool enables staff to determine which services to refer clients to by answering a series of simple one-click questions. Tool also enables offices to add and update information, such as hours of operation, languages offered and accessibility services, in real time. On-going
Being tested internally Permanent
Client: better referrals, improved interaction with LAO Improve triaging by LAO staff.
Ontario – Service delivery
Continuation of criminal COVID measures for in-custody individuals: Coverage for block fee bail hearings, increased hours for bail, waiver of financial eligibility testing for in-custody criminal accused, coverage for Myers detention reviews, etc. To continue assisting individuals in custody in a timely manner (post-COVID environment presents challenges to accessing individuals in custody, and remand rates are very high). Ongoing
Temporary, with some of the measures to continue as part of tariff reform (see below)
Clients: improved services and access to justice, reduction in in-custody population, reduction in unnecessary court appearances; Justice system partners: reduced and more meaningful appearances, fewer in-custody appearances, fewer adjournments for administrative purposes, increased representation and efficiency. Ensure that the most vulnerable clients have access to services during the pandemic. Keep assisting the courts by ensuring that bail supports are available and that clients are afforded legal representation at the earliest opportunity.
Support for Judge-led Intensive Case Management Court (JICMC) and Lawyer applications for JICMC LAO supports the Judge-Led Intensive Case Management Court (JICMC) with time-limited certificates for accused individuals without retained counsel whose matters are more than twelve months old and who have had their cases adjourned to the JICMC. Clients do not need to contact LAO directly; their lawyer will initiate and complete the application on their behalf. No financial testing is applied to these certificates. October 2021 and ongoing Temporary Clients: ensure limited but timely representation is available in JICMC courts without the need for eligibility testing and without submitting an application to LAO. Increased access to representation and increased efficiency in JICMC courts.
Virtual Case Management Court services (VCMC) LAO continues to provide representation across most locations in Virtual Case management court (VCMC). Duty counsel continues to attend VCMC and will assist clients in a breakout room as required. Ongoing
Temporary
Client: provided easier access to legal aid. Ensure clients have access to legal aid in response to the pandemic and the lack of in-person services availble.
Training & continuing professional education initiatives Defending youth (YCJA) and the unment legal needs of individuals in custody
  • To improve quality of services to LAO clients, LAO put on a three-part series on defending youth charged with criminal offences in early 2023. A three-part series on the unmet legal needs of individuals in custody took place in 2022.
  • Youth series – webinars took place in March/April 2023. Series recorded and available for viewing to LAO staff and roster lawyers.
Recording available on a permanent basis. Roster lawyers, LAO staff and LAO clients. Improve quality of service to LAO clients – youth charged with criminal offences.
Manitoba – Technological
Increase bandwidth to service move to paperless environment Reduce use of paper while increasing efficiency. Ongoing Permanent Staff, clients, stakeholders. Increased productivity and reduced paper consumption.
Increase availability of video and other technology Better contact with clients. Ongoing Permanent Staff, clients, stakeholders. Increased productivity and reduced travel.
Manitoba – Service delivery
Increase in demand following lifting of restrictions
Increase court capacity to address backlog
Funding Winnipeg counsel to travel to the north to manage shortage of local counsel Provide service to northern clients. 2022 to 2025
Temporary
Clients Clients receive representation in a timely manner.
Equipment and supplies related to covid mitigation measures Provide a safe working environment. 2022-23 Temporary Staff and Clients Risk of contracting covid is reduced.
Saskatchewan – Technological
Hire IT Manager and IT Support Officer Modernise and digitize Legal Aid Saskatchewan’s (LAS) IT infrastructure in order to meet the demands. October 2021 to no end date Permanent Applicants and staff. Clients/applicants will benefit with an individual managing the IT for LAS. Improved IT services with someone directly responsible for managing IT.
IT cloud processing and migration. Implement O365 and Support (License and Contract); includes costs of eTicket and setup Modernise and digitize the IT infrastructure in order to meet the demands. June 2021 to no end date Permanent Applicants and staff. Clients /applicants will benefit with better access with staff through better IT. This initiative is intended to move the organization from processes that are either paper or hybrid paper/electronic to more electronic-based processes.
Private bar modernisation Modernise private bar process and technology to better serve clients; provide portal for efficient billing and payment; and to allow for comparative data analysis. April 2022 to ongoing Private bar lawyers; staff; clients. An efficient and effective private bar billings and payment technological system.
Saskatchewan – Service delivery
Hire Term Lawyer Positions To reduce waitlists and backlogs for criminal legal aid services. September 2021 to March 2024 Temporary Clients/applicants will benefit with more prompt legal services. Reduced wait times and backlogs.
Contract Private Bar (PB) to assist with backlogs due to Covid To reduce waitlists and backlogs for criminal legal aid services. April 2021 to March 2024 Temporary
Restructuring of head office staff for administrative support of improved service delivery To improve management, oversight and risk management. April 2021 to no end date Permanent Applicants and staff/private bar. Clients/applicants will benefit with additional support from head office for the service delivery by staff and private bar lawyers. Improved overall management of the legal aid system.
Gladue Database Hired Gladue Database Coordinator to focus on enhancing practical application for staff and connections with Indigenous Community July 2022 to ongoing. Staff and private bar lawyers; justice stakeholders; Indigenous clients. Improved Gladue submissions and improved outcomes sentencing for Indigenous clients.
Glaude Report Partnership Develop partnership with IJS and FASD Network to improve access to Gladue Reports April 2022 to March 2023 Indigenous clients. Gladue reports for all clients who need them; improved sentencing outcomes for Indigenous clients.
Alberta – Technological
Modernize and enhance systems and equipment – including client record and case management Simplify systems, enhance capabilities – including improved support for remote/virtual work. Ongoing Permanent Clients, private bar, and staff. A modernized and enhanced system and equipment that better supports client record and case management, and remote/virtual work.
Alberta – Service delivery
Improved client access to legal aid services Allow clients better access to services – wherever they live in Alberta. Ongoing Permanent Clients. Allow clients better access to services – wherever they live in Alberta.
British Columbia – Technological
Online Application for Criminal Clients – Legal Aid British Columbia (LABC) Allow lawyers to submit legal aid applications on behalf of criminal clients through an online portal. Applications are assessed automatically, speeding up the approval process, which creates efficiencies for lawyers and LABC staff and benefits the clients. 2022-23, 2023-24
Permanent
Legal aid lawyers, legal aid clients Lawyers can submit applications online, reduced timeline for application approval, reduced staff time for relevant applications.
Duty Counsel Scheduling (LABC) Modernize the process of scheduling Duty Counsel lawyers across the province by adopting scheduling software. The proejct was initiated in 22/23 and will be completed in 23/24. 2022-23, 2023-24
Permanent
Legal aid lawyers, LABC, legal aid clients Automating a mostly manual duty counsel scheduling process has increased LABC’s ability to achieve efficiencies and adapt to new court processes. This has also supported duty counsel scheduling for the expansion of virtual bail.
Criminal Justice Navigators (LABC) Criminal Justice Navigators assist clients with time-sensitive matters in accessing help more quickly, and give Intake workers space to focus on assessing applications and providing contracts for clients who are more likely to be eligible for legal aid. By providing clients with ongoing assistance for complex issues outside the responsibility of Intake workers and legal aid lawyers, Criminal Justice Navigators can address each client’s underlying needs and connect them to support organizations in their communities, along with helping them through their entire journey via regular check-ins and general support. This improves client legal outcomes which are often strongly correlated with issues like addictions, housing, and mental health. The project was initiated in 22/23 and completed in 23/24. 2022-23, 2023-24
Temporary
Criminal legal aid clients, mainly those engaged in the bail system. Providing additional supports for those with criminal matters who need information or support in accessing supplemental social services (e.g., mental health community services, treatment centre options, how and where to apply for social assistance).
BC First Nations Justice Council Technology Projects (BCFNJC)

"Implementation of technology projects to enhance case management and communication systems for client services within the BC First Nations Justice Council (BCFNJC) and BC Indigenous Justice Centres (IJCs). This includes:

  • Microsoft Teams Enhancement
  • Strategic Information Management Review
  • Case Management Requirements for Future Legal Aid Services
  • VOIP Service Transition
2022-23, 2023-24
Permanent
Indigenous Legal Aid Clients / BC First Nation Justice Council. Improving current service delivery to Indigenous clients while also expanding BCFNJC’s capacity for increased service delivery in the future.
British Columbia – Service delivery
Virtual Bail (LABC) Support Provincial Court to transition to remote bail hearings province-wide: introduction of regional duty counsel. 2022-2023
Permanent
Criminal legal aid clients in the bail system. Improved service delivery for virtualized bail services.
One-time grants for West Coast Prison Justice Society (WCPJS) (prison) law program (LABC) On behalf of LABC, the West Coast Prison Justice Society operates PLS, a legal clinic for federal and provincial prisoners in BC; this includes assisting with issues that affect people’s liberty rights under the Canadian Charter of Rights and Freedoms. In recent years, the demand for representation has exceeded the clinic’s capacity with a significant increase following COVID-19 health restrictions in correctional facilities. This grant was used to support some temporary staffing and increased hours for roster lawyers. 2022-2023
Temporary
Criminal legal aid clients in custody in federal / provincial correctional centres. This grant supplemented core funding to help these organizations meet critical demand, process and staffing challenges that intensified through the pandemic.
One-time grants for Community Legal Assistance Society (CLAS) (mental health) law program (LABC) On behalf of LABC, the Community Legal Assistance Society (CLAS) provides legal representation for clients who have been involuntarily detained pursuant to the Mental Disorder Provisions of the Criminal Code. The pandemic has acted as a multiplier on the factors leading to individuals being involuntarily detained under the BC Mental Health Act. This grant was provided to assist CLAS to provide more support for clients and advocates including some temporary staffing and increased hours for roster lawyers. 2022-2023
Temporary
Criminal legal aid clients involuntarily detained under Mental Disorder Provisions of the Criminal Code. This grant supplemented core funding to help these organizations meet critical demand, process and staffing challenges that intensified through the pandemic.
Establishment of Legal Services Transition Project Team (BCFNJC)

Strategy 5 of the BC First Nations Justice Strategy commits to the establishment of a newly created First Nations Legal Services agency under the control of the BCFNJC to ensure more effective access to justice for Indigenous people. A to design legal aid services for Indigenous people that are better, more effective, and more culturally informed, a Legal Services Transition Project Team was established to develop the architecture for this new model. This work has included:

  • Community Engagement and Stakeholder Consultation;
  • Legislation/Policy Research and Analysis;
  • Service Design.
2022-2023 to 2023-2024
Temporary
Indigenous Legal Aid Clients / BC First Nation Justice Council. Guided by the work completed by the Project Team a workplan will be developed to transition legal aid services from LABC to the BCFNJC and implement a new for legal aid service model for Indigenous people.
Yukon – Technological
Continued development of a customized File Management System (database). To increase organizational efficiency and employee productivity, and gain the ability to capture and report statistics related to service delivery. 2020-21 to 2024-25 Clients, organization (YLSS), employees, and territorial and federal governments. Organized data.